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Hank Graff Chevrolet Davison - Service Center

Davison, MI

4.5
1,308 Reviews

1,308 Reviews of Hank Graff Chevrolet Davison - Service Center

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February 09, 2024

I was very happy with the service. Courteous and friendly service. Liked having a video of my car, while being serviced. More

by GUYCOURTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Durham, Buzz Ferguson
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Feb 15, 2024 -

Hank Graff Chevrolet Davison responded

We're pleased to know we have been able to exceed your expectations and really help you out with the video. Thanks for taking the time to leave a review. Graff Management Team 810.653.4111

February 07, 2024

Great service. IT Would be helpful to have a greeter or receptionist in the service area for pick up and drop offs. More

by spwilson52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Feb 15, 2024 -

Hank Graff Chevrolet Davison responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We appreciate the suggestion for greeter and have taken actions to hire additional personnel. Please come see us for any future needs. Graff Management Team 810.653.4111

February 07, 2024

Happy with service. If I can be honest the price of the key fob shocked me to say the least. I have done some research unfortunately after the fact and found much cheape More

by bastianellijohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent & Rob
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Feb 15, 2024 -

Hank Graff Chevrolet Davison responded

We're glad to hear you found our staff was so knowledgeable and helpful! We are sorry the pricing shocked you on the OEM parts. Graff Management Team 810.653.4111

February 06, 2024

They repaired my hail damaged truck and made it look new again. Waiting to see how it looks and shines in the sun!! I would recommend them to anybody.so far a job well done More

by JKLOSKA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
melissa and Jennifer
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Feb 15, 2024 -

Hank Graff Chevrolet Davison responded

Hi, we are so happy to read such a great review about Hank Graff Chevrolet Thank you again for choosing us, we hope to see you again. Graff Management Team 810.653.4111

February 06, 2024

The staff is always really friendly at Hank Graff, and they get the job done quickly. I also appreciate that they don't try to upsell you. More

by RCOFFELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure, sorry
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Feb 15, 2024 -

Hank Graff Chevrolet Davison responded

We're glad to hear you found our staff was so knowledgeable and helpful! Graff Management Team 810.653.4111

February 06, 2024

No communication. I have been lied to about things that were wrong and then found out the truth. Oil changes seem to be the only thing you can do. Will not return More

by kpitts01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor
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Feb 15, 2024 -

Hank Graff Chevrolet Davison responded

Kpitts01, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Graff Management Team 810.653.4111

February 06, 2024

The service was very friendly and it was the fastest oil change I've ever had at a dealership More

by mikeyf1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Feb 15, 2024 -

Hank Graff Chevrolet Davison responded

It is great to hear everything was done quickly and to your satisfaction! Graff Management Team 810.653.4111

February 04, 2024

Very fast and friendly service . Work on my truck was very professional and was given a video of the work being done to my truck. More

by r53davila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get any names of staff people that waited on me.
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Feb 15, 2024 -

Hank Graff Chevrolet Davison responded

Hello, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hank Graff Chevrolet Graff Management Team 810.653.4111

February 02, 2024

It was unfortunate that my Truck had a factory defect. They were great at Hank Graft Davison. More

by brendasovis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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Feb 15, 2024 -

Hank Graff Chevrolet Davison responded

Hi Brenda, we are very happy to have provided you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Graff Management Team 810.653.4111

February 02, 2024

Took my truck in for an oil change and tire rotation. Shayla was helping in the service garage and was awesome. More

by BUBWE2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayla
Report | Print
Feb 15, 2024 -

Hank Graff Chevrolet Davison responded

We appreciate your positive review about your recent experience with us! Thanks for taking the time to leave a review. Graff Management Team 810.653.4111

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