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Hank Graff Chevrolet Davison - Service Center

Davison, MI

4.5
1,159 Reviews

1,159 Reviews of Hank Graff Chevrolet Davison - Service Center

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November 21, 2023

My truck was fixed fast, and it works great, I'm very satisfied. Shayna was very helpful and pleasant to work with. More

by martom53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayna Worden
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Thank you for your kind review; we are happy to pass along your comments to Shayna here at Hank Graff Chevrolet, INC.! Thank you again for choosing Hank Graff Chevrolet, INC. and we hope to see you again.

November 21, 2023

Terrible. Originally I was told the body shop would have my truck for 2 weeks and it turned out 6 weeks! We then were charged for several weeks of a car rental More

by AMVEIT03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Body shop
Feb 17, 2024 -

Hank Graff Chevrolet Davison responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (810) 653-4111 at your earliest convenience to discuss how we can turn this experience into a positive one.

November 19, 2023

Staff friendly and clear in explaining and showing service/issue with vehicle. Timely, efficient Clean waiting area More

by 3catsathome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Feb 17, 2024 -

Hank Graff Chevrolet Davison responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 18, 2023

Great communication and fast service. The serviced apartment was able to get us a discount on parts, too! More

by JORIJULY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

November 17, 2023

Excellent service and communication Cody is great to work with and no worries that the job will be done right More

by chriscarpenter1070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Thank you for your kind review; we are happy to pass along your comments to Cody here at Hank Graff Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

November 17, 2023

I've been a Graff customer a very long time. Most of my vehicles have come from Graff. All my service needs are done through Graff. I love this dealership. Very friendly and personable staff th More

by PERRYATDUKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Burnette\ Jason Conger\ Scott Vanaulst (Spelling???)
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hank Graff Chevrolet, INC. and we hope to see you again soon!

November 16, 2023

Everything was great except the tech missed a clamp on my engine that connected the intake to the throttle body. I noticed it due to my car stalled the next day after the service. I was able to install a new More

by megicman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2023

Worked out great to have them bring me home & pick me up when my car was ready! More

by DAWNERIC2275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Shayna at the desk & Jon did my repair
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2023

They completed my oil change in a timely manner. I'm only giving 4 stars because they left my passenger window down and a wad of paper towels in my car. The paper towels actually came in handy becau More

by kmjohnson0908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Price
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (810) 653-4111.

November 15, 2023

Clean friendly environment. My wait time was very short, barely had enough time to finish my free coffee. More

by Gunsngolfn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Price
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