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Hank Graff Chevrolet Davison - Service Center

Davison, MI

4.5
1,159 Reviews

1,159 Reviews of Hank Graff Chevrolet Davison - Service Center

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December 22, 2023

The service seems like we get less for price hike. Other than that great service More

by r.echols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greeter
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 16, 2023

Service was excellent and staff was friendly and helpful. My car’s paint job looks great…all shiny and bright. Very happy! More

by pamelatrembley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James and Jackie
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hank Graff Chevrolet, INC. and we hope to see you again soon!

December 08, 2023

They got me in early and were very professional and friendly. When I left the young man wished me a Merry Christmas which I thought was great. I felt valued as a customer. More

by KISSEL562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their name.
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 08, 2023

I called to get an appointment, and I was told to be there at 12:45. Later that day, I got an email saying be there at 12:30. I got there around 12:30, and I was told the service tech would not be ava More

by PAC7306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trent
Feb 18, 2024 -

Hank Graff Chevrolet Davison responded

We truly appreciate your honest feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

December 08, 2023

From start to finish, I called to get my appointment, and Jill helped me expediently. Pulling in for my appointment, Buzz helped me to get right in, I can't remember the other fella's name who did the oil ch More

by KIM.C.CROZIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill, Buzz, "Merry Christmas-Oil change guy"I wish I remembered his name and Eric
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

December 08, 2023

They went above and beyond! They took care of everything including the chip in my windshield. I am highly satisfied. Thank you very much! More

by carebear.ode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

We're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

December 07, 2023

From start to finish everything was wonderful. Thanks to Kameron for getting my appointment setup and Austin was very informative and very pleasant to deal with. More

by LYNETTE.SHANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameron and Austin
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hank Graff Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

December 07, 2023

I was very happy with the service and the people are very professional.A good experience. More

by MMANSELL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayna
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2023

Shanda in service was amazing she was the best person I have ever felt with in a dealership More

by MMWOODY1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shanda
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please don't hesitate to reach out!

December 07, 2023

I walked in expecting to get an oi change, tire rotation, and a coolant flush. I asked them to additionally change out my back wiper as it is falling apart. I was told that it wouldn't be a problem. After a More

by WENDY.SANFORD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shana
Feb 17, 2024 -

Hank Graff Chevrolet Davison responded

We appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (810) 653-4111 when you have a chance. Thank you, and we look forward to hearing from you.

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