Hank Graff Chevrolet Davison - Service Center
Davison, MI
1,159 Reviews of Hank Graff Chevrolet Davison - Service Center
They got me in early and were very professional and friendly. When I left the young man wished me a Merry Christmas which I thought was great. I felt valued as a customer. friendly. When I left the young man wished me a Merry Christmas which I thought was great. I felt valued as a customer. More
I called to get an appointment, and I was told to be there at 12:45. Later that day, I got an email saying be there at 12:30. I got there around 12:30, and I was told the service tech would not be ava there at 12:45. Later that day, I got an email saying be there at 12:30. I got there around 12:30, and I was told the service tech would not be available until 1:00pm. Once the service got started it was completed in good time. More
From start to finish, I called to get my appointment, and Jill helped me expediently. Pulling in for my appointment, Buzz helped me to get right in, I can't remember the other fella's name who did the oil ch Jill helped me expediently. Pulling in for my appointment, Buzz helped me to get right in, I can't remember the other fella's name who did the oil change for me, He might of said it, but that was not his fault, I had a phone call come in for the repair on the cracked windshield. I appreciated him telling me MERRY CHRISTMAS, he too was amazing, I got my cracked Windshield repaired by Eric. Eric did a great job repairing my windshield, and they had me out of there in no time. My oil was changed, all the little things that needed to be checked and filled were done with care, and I was good to go. I love Hank Graff! More
They went above and beyond! They took care of everything including the chip in my windshield. I am highly satisfied. Thank you very much! They took care of everything including the chip in my windshield. I am highly satisfied. Thank you very much! More
From start to finish everything was wonderful. Thanks to Kameron for getting my appointment setup and Austin was very informative and very pleasant to deal with. Thanks to Kameron for getting my appointment setup and Austin was very informative and very pleasant to deal with. More
I walked in expecting to get an oi change, tire rotation, and a coolant flush. I asked them to additionally change out my back wiper as it is falling apart. I was told that it wouldn't be a problem. After a and a coolant flush. I asked them to additionally change out my back wiper as it is falling apart. I was told that it wouldn't be a problem. After about an hour and a half, I was told that my car was done. I went and paid with my service advisor and left. My advisor was great for the most part. Even started my car for me so it would be warm for my drive home. Two days later, it was raining. I turned on my back wiper and it was not pretty. I looked at my reciept - no mention of replacing the wiper blade. Not real happy about that. I also still have my old oil change sticker on my windshield, and I am having trouble peeling it off. How do I know the service was even completed? They did change my oil life warning. But I am not happy with the issues above. More