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Hank Graff Chevrolet Davison - Service Center

Davison, MI

4.5
1,159 Reviews

1,159 Reviews of Hank Graff Chevrolet Davison - Service Center

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January 25, 2024

Buzz Ferguson was awesome. Great customer service. Truly appreciate the dealership. Will be back for my next car. More

by E.BAILEY65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buzz Ferguson
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Buzz is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit! Graff Management Team 810.653.4111

January 24, 2024

Haven’t needed to use services much, but when I did the service was prompt and efficient. More

by PAULY4511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Pearlman
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

We're glad everything was completed quickly and to your satisfaction! Graff Management Team 810.653.4111

January 24, 2024

Good service. Just don't like the fact they changed prices literally while I was waiting for my oil change at night .But other than that I'm satisfied. More

by hungfarlow2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (810) 653-4111 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 24, 2024

tire deal did not go as planed had got quotes from other sources I was told you would honor but didn't instead I was given other choice's that fit my budget based on the lowest quote I presented. They were More

by HOTGEARUP69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buzz Ferguson
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (810) 653-4111 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 24, 2024

I went in on a Saturday morning shortly after open. I did not have an appt, but i had a check engine light on. Last check engine light that came on left me stranded with having to get my vehicle towed. More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Ryan
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Graff Management Team 810.653.4111

January 24, 2024

I believe Hank Graff Service is excellent. I have purchased 3 vehicles from Hand Graff and used the service department for all maintenance. More

by krebsmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Thank you for choosing Hank Graff Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit! Graff Management Team 810.653.4111

January 24, 2024

The Service technician assigned was very informative and helpful. she stayed in regular contact with us letting us know the progress. More

by thardesty2588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea (I think)
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit! Graff Management Team 810.653.4111

January 23, 2024

Got me in fast and got me a rental and put me back into my vehicle fast. More

by caseynrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Graff Management Team 810.653.4111

January 22, 2024

The employees are friendly and professional and the work completed was great. they previously repaird damages from an accident to my husbands 7 day old truck. We have both been satisfied with the work and More

by vgeorge3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not keep the card, there were two (one went on vacation)
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thanks for the recommendation, and have an amazing day!

January 20, 2024

They have a very friendly and prompt staff. I was very pleased with the quality of workmanship that was done there. More

by MARLYSANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don’t know
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hank Graff Chevrolet, INC. and we hope to see you again soon!

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