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Hank Graff Chevrolet Davison - Service Center

Davison, MI

4.5
1,159 Reviews

1,159 Reviews of Hank Graff Chevrolet Davison - Service Center

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February 13, 2024

Michelle Fee is Awesome! She helped me to know how to buy a car. And she is always there for me when I have questions. More

by DEBKALININ8
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michelle Fee
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

We're pleased to know Michelle was able to exceed your expectations and really help you out! Thanks for taking the time to leave a review.

February 13, 2024

They kept my vehicle for way longer than they told me they would. They kept mixing up my vehicle with another. They didn't even look at it the same day that I dropped it off. My advisor was also very dif More

by emyleemiles2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Emyleemiles2022, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Graff Management Team-(810)653-4111

February 13, 2024

Do good fast work but oil changes have doubled in two years. A little too expensive to continue paying someone else to do oil changes. More

by Jimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Graff
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Hank Graff Chevrolet, and we hope to see you again.

February 12, 2024

Service poor Unorganized Need to follow Hank Graff in Durand example Will not return there More

by cinbro1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No clue
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Hello, we are disappointed to hear that your experience was not a positive one and would love to discuss with you further to hear where we fell short. Please give us a call Graff Management Team 810.653.4111

February 12, 2024

Hank Graff Chevrolet in Davison has always been professional and courteous each and every time I have been there, whether for just an oil change, new parts, or anything else needed. Highly recomme More

by ALPARISEAU2380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Aldrich, Paul James, Ed Danner
Feb 15, 2024 -

Hank Graff Chevrolet Davison responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Hank Graff Chevrolet. and we hope to see you again. Graff Management Team 810.653.4111

February 12, 2024

I came in on Saturday over two weeks ago to see what was wrong with my Blazer and was told I needed a wheel speed sesnsor. I made an appointment to get it fixed the following Thursday a week and a half ago More

by JSTANCRO
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cody
Feb 15, 2024 -

Hank Graff Chevrolet Davison responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Hank Graff Chevrolet. (810) 653-4111

February 12, 2024

Buzz was friendly and helpful. He ensured that everything was completed as requested and quickly, considering how much I was having done. I was really impressed with the video of More

by teambrasseur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buzz, Glass Repair
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks for taking the time to leave a review.

February 12, 2024

Always a pleasure visiting Hank Graff Chevrolet in Davison. They've got a great team. Had my car in for an oil change Friday, and brought my truck in Saturday morning for the same. Talked with my sal More

by JEREMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Ryan, Adam Sample
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

We're pleased to know we have been able to exceed your expectations and really help you out! We hope to see you soon! Graff Management Team 810.653.4111

February 09, 2024

The Graff family has always focused on customer service and it shows. The team in service gives the impression they are acting in your best interest. George in parts is always so helpful and willing to do More

by ron_girling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George T., Buzz and the always professional women in oil change
Feb 15, 2024 -

Hank Graff Chevrolet Davison responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hank Graff Chevrolet and we hope to see you again soon! Graff Management Team 810.653.4111

February 09, 2024

My advisor was great! Good communication, double checked what I wanted done, and I loved receiving the video of my car on the hoist and it gives me reassurance that it is More

by hscott4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buzz Ferguson
Feb 15, 2024 -

Hank Graff Chevrolet Davison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Graff Management Team 810.653.4111

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