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Hank Graff Chevrolet Davison - Service Center

Davison, MI

4.5
1,159 Reviews

1,159 Reviews of Hank Graff Chevrolet Davison - Service Center

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March 08, 2024

I was waved in and then waited 10 mins to be acknowledged. It wasn't until I went up to a service rep that I was acknowledged. This was the second trip for the problem. More

by jeanyne98
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wasn't given any names.
Report | Print
Mar 12, 2024 -

Hank Graff Chevrolet Davison responded

Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (810) 653-4111 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 08, 2024

The service was excellent, very timely as always. We enjoy doing business with Hank Graff Chev. More

by LPZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Mar 12, 2024 -

Hank Graff Chevrolet Davison responded

We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 08, 2024

Fast and friendly service. Comfortable waiting area. Sent me a free video inspection of my car while they had it on the hoist. More

by mikebbarnard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names
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Mar 11, 2024 -

Hank Graff Chevrolet Davison responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 07, 2024

Price was higher then what was said and Check engine light came on after oil change. More

by bradisham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Mar 13, 2024 -

Hank Graff Chevrolet Davison responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (810) 653-4111.

March 07, 2024

Great service. Travis kept me in the loop and got things done in a timely manner. More

by fepitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
Mar 13, 2024 -

Hank Graff Chevrolet Davison responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2024

On time and efficient with oil change. Service was good, communicated the process and steps. More

by danield9944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah Watkins
Report | Print
Mar 13, 2024 -

Hank Graff Chevrolet Davison responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2024

Jacob Coultas and the entire Hank Graff team are incredible! I value a personal touch and efficiency which Jacob has delivered on since day one. Frankly, because of my experiences thus far fo More

by erictomaszewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Coultas
Report | Print
Mar 13, 2024 -

Hank Graff Chevrolet Davison responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hank Graff Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2024

Service people tried to take advantage of me. They tried to charge an outlandish amount. The service manager Justin redeemed the whole service department. I may return. We’ll see More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor
Report | Print
Mar 14, 2024 -

Hank Graff Chevrolet Davison responded

Thank you for taking the time to leave us your honest feedback. Please reach out to us at (810) 653-4111 so we may identify ways to improve your experience.

March 05, 2024

Graff took care or me. Had to take vehicle back due to a burr on a component, Graff provided me a rental car and fixed the issue. Thank you Victor. Car runs great. More

by ndcain4042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Mar 11, 2024 -

Hank Graff Chevrolet Davison responded

We're happy you found our staff to be so supportive during your experience here at Hank Graff Chevrolet, INC.. We sincerely value your business and look forward to your next visit!

March 05, 2024

Chris is the best salesman aniywhere. Have always had great service from Hank Graff Davison for anything we have needed. Our go to car deale More

by BARBARA.WOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and Kayla
Report | Print
Mar 11, 2024 -

Hank Graff Chevrolet Davison responded

We're happy you found our staff to be so supportive during your experience here at Hank Graff Chevrolet, INC.. We sincerely value your business and look forward to your next visit!

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