Hank Graff Chevrolet Davison - Service Center
Davison, MI
1,390 Reviews of Hank Graff Chevrolet Davison - Service Center
Had a 8:30 appointment but was told that there were like 22 in front of me that it would be most of the day maybe when originally to be an hour or 2. Asked me if I needed transportation I said to work about 22 in front of me that it would be most of the day maybe when originally to be an hour or 2. Asked me if I needed transportation I said to work about an hour away and was told he needed to check with service advisor, I now have a new appointment for Thursday morning. If it is going to be more than a couple of hours, then I will need a loaner to get me to work . More
I was very disappointed in the work performed on my truck. I was told it would be smoother to go with the dealership my insurance company recommended. I am very disappointed in the service that I will truck. I was told it would be smoother to go with the dealership my insurance company recommended. I am very disappointed in the service that I will never buy any vehicle here or have work done. Rob the manager was argumentative and blamed the problems on someone else. They work with enterprise and file multiple unnecessary claims to rob customers of extra expenses. WATCH OUT! More
My service experience at Hank Graff Chevrolet in Davison was excellent! My service advisor, Josh, promptly greeted me and let me know why my check engine light was on. He got me an appointment for the nex was excellent! My service advisor, Josh, promptly greeted me and let me know why my check engine light was on. He got me an appointment for the next business day. When I brought the car in, it was taken into service immediately, and a courtesy car was available to bring me home. I appreciated the video sent to me of the repair, also. The courtesy car picked me up within a half hour of being told my car was completed. Josh then explained all that was done. It was a great experience! More