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Hank Graff Chevrolet Davison - Service Center

Davison, MI

4.5
1,158 Reviews

1,158 Reviews of Hank Graff Chevrolet Davison - Service Center

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April 25, 2024

Wonderful dealership, never an issue. Was not impressed with oil change employees. Quite unprofessional girl working. More

by SBENNETT326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maia Watkins
Apr 28, 2024 -

Hank Graff Chevrolet Davison responded

We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 25, 2024

i needed only oil change and tire rotation. Price on internet was less than quoted .people did not seem interested . will not return. More

by barbaraflood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
do not know
Apr 28, 2024 -

Hank Graff Chevrolet Davison responded

We appreciate your honest feedback, as we are always looking for ways to improve. If you are willing to give us another chance, please contact us at (810) 653-4111 so we can understand your situation better in order to try and turn your experience around. Thank you, Hank Graff Chevrolet, INC.

April 24, 2024

brought truck in Mon for recall and tire and Fri went into pick up truck and it hadnt been looked at. I was told they were short handedand other excuses but felt this was unaccpetable I could of taken it More

by ritauherek
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
gary p
Apr 27, 2024 -

Hank Graff Chevrolet Davison responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (810) 653-4111 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 24, 2024

The service was fine but the price was outrageous. Talk about price gouging, they were $30 higher than other dealerships in the area More

by LIGNITZ49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Apr 27, 2024 -

Hank Graff Chevrolet Davison responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (810) 653-4111 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 23, 2024

Fast prompt great communication. Always very friendly and courteous. Fixed both issues in a timely fashion. More

by hook4961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
Apr 28, 2024 -

Hank Graff Chevrolet Davison responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

April 23, 2024

Prompt, easy, fast Professional- explained and shared video of service. Working on cabin recirculating issue. More

by h1973bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Apr 28, 2024 -

Hank Graff Chevrolet Davison responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

April 21, 2024

Service attendent promptly waited on me as I pulled in the garage with my truck for an oil change and tire rotation. Directed me to the waiting area and in a timely manner service completed on my truck. More

by JFLOYDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia at check in- young guy at check out
Apr 23, 2024 -

Hank Graff Chevrolet Davison responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

April 20, 2024

Fast friendly service. My service technician was knowledgeable and friendly! Decent price for a full service oil change. Always a great experience! More

by HAHALE33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Apr 23, 2024 -

Hank Graff Chevrolet Davison responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

April 19, 2024

After waiting several months for all of the bodyshop parts to come in and for the appointment date to arrive, working with Lindsay has been fantastic. She has been very responsive to my needs and more t More

by POLAR_BEAR527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Shumaker
Apr 20, 2024 -

Hank Graff Chevrolet Davison responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

April 19, 2024

Easy to get service schedule to work with my busy schedule. Great hours to buy or get service done. More

by Dornerscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton
Apr 21, 2024 -

Hank Graff Chevrolet Davison responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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