Hank Graff Chevrolet Davison - Service Center

On August 24th, I had an appointment to get my oil changed and went to check everything again to make sure everything was OK with all fluids in my car and noticed I had no Coolit or antifreeze in my c changed and went to check everything again to make sure everything was OK with all fluids in my car and noticed I had no Coolit or antifreeze in my car that it was completely empty and before my oil change appointment it was full, so when they did my oil change they empty the antifreeze out and didn't refill it and didn't tell me they empty it and that I needed to refill it, which caused my car to start smoking from the front under the hood and from my muffler and my car is still smoking from both places and I have antifreeze in it so something is wrong because of someone emptying the antifreeze which I believe caused damage to my car so now I have to take it in and have it looked at and also I have a 5 yr old that was in my car when this all happened and if anything would have happened while the child was in the car, they would be more problems because the service people should have never empty the antifreeze without refilling it again because on the paper I was given after the appointment it says all fluids were topped off if needed so if that's what happened then why didn't they refill the antifreeze/cooling stuff. More

The dealership ran like a well oiled machine. All were courteous and very attention I ve. All were courteous and very attention I ve. More

Excellent service. Staff is very friendly and helpful. I was in and out very quickly. Staff is very friendly and helpful. I was in and out very quickly. More

clean and friendly the wait was very short and my car was very clean was was work was done when work was very clean was was work was done when work More

Everyone was professional, friendly and the dealership was clean. Having the financial part done thru DocuSign speeded up the day of new truck pickup. was clean. Having the financial part done thru DocuSign speeded up the day of new truck pickup. More

Hank. Graff is the best!! I have no complaints with any department! Chris Horwath is the best!! I would recommend Hank Graff to anyone!! Graff is the best!! I have no complaints with any department! Chris Horwath is the best!! I would recommend Hank Graff to anyone!! More

Above and beyond what is expected. Paul in new car sales is fantastic. He took care of the recall on my vehicle and helped me get home and back to the dealership. Paul in new car sales is fantastic. He took care of the recall on my vehicle and helped me get home and back to the dealership. More

The service has always been phenomenal! They go above and beyond. I'll be a repeat customer. They go above and beyond. I'll be a repeat customer. More

Changed my driver’s side low beam headlight. Everyone very friendly and helpful. Something I could not do myself! Rather labor intensive. Well worth the money!!!! Everyone very friendly and helpful. Something I could not do myself! Rather labor intensive. Well worth the money!!!! More

Great staff, fast service, only took about 40 minutes for a tire rotation and an oil change, only negative is I always have to adjust the tire pressure when I get home, they should adjust tire pressure after a tire rotation and an oil change, only negative is I always have to adjust the tire pressure when I get home, they should adjust tire pressure after the tire rotation, not before, my vehicle takes more pressure in the rear than the front tires More