Hank Graff Chevrolet Davison - Service Center
Davison, MI
1,158 Reviews of Hank Graff Chevrolet Davison - Service Center
I’ve have had my service done at Hank Graff on a lot of vehicles for a long time. I have been satisfied each time. Really great service and the service people are always kind and attentive. vehicles for a long time. I have been satisfied each time. Really great service and the service people are always kind and attentive. More
Took my car in for oil change. But also let them know the fix from a rock hitting my windshield was getting worse. Eric from Security Auto glass contacted my insurance company and But also let them know the fix from a rock hitting my windshield was getting worse. Eric from Security Auto glass contacted my insurance company and within a few days got my new windshield replaced. Was very happy with the communication in getting this done. More
I was there for an oil change and tire rotation. Everyone I talked to was professional and extremely friendly. I was in and out in less than a half hour. Everyone I talked to was professional and extremely friendly. I was in and out in less than a half hour. More
I made an morning appointment for an oil change, tire rotation, and new engine air filter. Got an appointment confirmation, and numerous reminders by text and email. When I arrived, I was told they did n rotation, and new engine air filter. Got an appointment confirmation, and numerous reminders by text and email. When I arrived, I was told they did not have the air filter in stock. As explained to me, my options were to wait there until a parts delivery truck arrived sometime in the afternoon, or come back a second time for work scheduled to take place on the first visit. I let my service tech know that both options were highly inconvenient. She eventually sent someone to Auto Zone to buy an air filter to complete the job on that visit. Two questions: Did I pay for a GM air filter when all I got was a knockoff? What is the point of specifying the services to be performed when making a reservation if the service requirements are not read by the service department (she said they don't read the reservations) and the required parts are not made available beforehand? More