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Hank Graff Chevrolet Davison - Service Center

Davison, MI

4.5
1,158 Reviews

1,158 Reviews of Hank Graff Chevrolet Davison - Service Center

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June 13, 2024

I will NEVER have my car serviced here again. I have an extended warranty and I had to call AL Serra for help to be able to use my warranty. AL Serra was able to get my car covered and even had More

by KSKBM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Buzz and the service manager
Jun 14, 2024 -

Hank Graff Chevrolet Davison responded

We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (810) 653-4111 so we can make your experience a positive one.

June 12, 2024

Extremely timely. Work wads finished in an hour, as told. Help was very courteous. Only place to go! More

by hw432821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John doe
Jun 14, 2024 -

Hank Graff Chevrolet Davison responded

Your satisfaction is our top priority. Thank you for choosing Hank Graff Chevrolet, INC. and we hope to see you again.

June 12, 2024

very good very good very good very good very good very good very good very good very good More

by THECARSEATGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 14, 2024 -

Hank Graff Chevrolet Davison responded

Your wonderful feedback and rating mean a lot to us. We hope to see you soon!

June 11, 2024

$90 for an oil change and tire rotation and no washer fluid refill? what a joke! you just lost my business More

by BAKERGRAPHIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
i dont remember
Jun 12, 2024 -

Hank Graff Chevrolet Davison responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (810) 653-4111 when you have a chance. Thank you, and we look forward to hearing from you.

June 10, 2024

Excellent service and professional staff. I could not be more pleased with Hank Graff. Check it out! See Morgan if you are looking to by a vehicle. Awesome! More

by tgagern8375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Many great employees
Jun 12, 2024 -

Hank Graff Chevrolet Davison responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hank Graff Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

June 10, 2024

My service not complete. Had to order new tailgate. I was told I would get a call when it comes in. It’s been 3 weeks. More

by dgeren1497
Recommend Dealer
Yes
Employees Worked With
Buzz
Jun 12, 2024 -

Hank Graff Chevrolet Davison responded

We really appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (810) 653-4111 so we can assist you further.

June 10, 2024

They did a great job and the time was very good They were very good to us and we Thank You More

by DADSDREAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent In service
Jun 12, 2024 -

Hank Graff Chevrolet Davison responded

Thank you for taking the time to leave a review for us at Hank Graff Chevrolet, INC.. We're happy we could meet your expectations! We hope to see you soon!

June 10, 2024

Service communication needs improvement. Tech was rude when I asked for an update after 4 hr when I was told it would be 2-3 hrs More

by arynkmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor
Jun 12, 2024 -

Hank Graff Chevrolet Davison responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (810) 653-4111 at your earliest convenience to discuss how we can turn this experience into a positive one.

June 08, 2024

Service agent didn’t really listen to what we were asking him to do. He was trying to act more knowledgeable than he was. More

by lonnygregory
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trent
Jun 12, 2024 -

Hank Graff Chevrolet Davison responded

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (810) 653-4111 at your earliest convenience to discuss how we can turn this experience into a positive one.

June 08, 2024

The dealership is always very clean all of the employees are friendly make me feel like it's my home and they took good care of my car fixed it perfect More

by buffylyn48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Jun 12, 2024 -

Hank Graff Chevrolet Davison responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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