Hank Graff Chevrolet Davison - Service Center

Employees were professional, worked in a time efficient manner. Explained in detail what repairs my vehicle needed. manner. Explained in detail what repairs my vehicle needed. More

The employees work was excellent. I would recommend Graff Chevrolet to others for service.and oil changes. I would recommend Graff Chevrolet to others for service.and oil changes. More

Fast and friendly service. The communication and wait time was as expected. Highly recommended for service and sales. The communication and wait time was as expected. Highly recommended for service and sales. More

Gary was very helpful, knowledgeable, courteous and professional. The service was completed quickly. Thank you for all the help! professional. The service was completed quickly. Thank you for all the help! More

Would not show the bad part? Wanted to see what was wrong? Kept saying excuses Wanted to see what was wrong? Kept saying excuses More

From start to finish I was extremely satisfied with the Service I received at this facility. I am a Service and Parts Director for a large Auto Group in Chicago and am retiring at the end of the month and Service I received at this facility. I am a Service and Parts Director for a large Auto Group in Chicago and am retiring at the end of the month and moving to my cottage in Otter Lake. I got a tire light the other morning so I thought this would be a great time to try your Service Department. I easily navigated the online appointment scheduler. Within 15 minutes of making my appointment I received a call from Tina in the BDC to review my request. The rest went just as smooth also. I was greeted by a young man whose name I did not get but he was a greeter who used the E-advisor the same system we use in Chicago to get the process rolling. Next I met with Olivia my Advisor who did the walk around and was also very professional. Olivia explained the Iservice which is the exact video system our Technicians use also. I was showed the waiting room and within 30 minutes Olivia let me know my tire was patchable and what the fees would be. I was on my way back to Otter Lake in an hour and 15 minutes. I did go back to reception and thanked Olivia and gave her one of my cards. I wanted to talk to the Manager but he was unavailable but kudos to him, the staff was professional, accommodating and obviously properly trained. More

Very professional outfit. Had my tailgate recall repair done promptly. Needed new tires and Trent went out of his way to get 4 new tires to the dealership in a timely manner s Had my tailgate recall repair done promptly. Needed new tires and Trent went out of his way to get 4 new tires to the dealership in a timely manner so I could be on my way. Very pleased with their service. More

Hank Graff is the best dealership I have visited. I leased my last 4 vehicles there. My salesman Devonte Smith has always given me the best deal He is very caring and knows what works for me. I will I leased my last 4 vehicles there. My salesman Devonte Smith has always given me the best deal He is very caring and knows what works for me. I will definitely return to him for my next vehicle. I will refer others to visit Hank Graff and Devonshire. Very satisfied. More

While the service and communication was great, the feedback that Traverse's are notorious for squeaking/squealing brakes and nothing could be done to address this issue was not what I was hoping for. feedback that Traverse's are notorious for squeaking/squealing brakes and nothing could be done to address this issue was not what I was hoping for. More

I had an oil change and tire rotation done. Olivia took care of me. Everything about it was efficient, professional and sincere. Thanks Olivia! Olivia took care of me. Everything about it was efficient, professional and sincere. Thanks Olivia! More