Hank Graff Chevrolet Davison - Service Center

I will never bring any vehicle of mine to the Hank Graff collision shop again. I was assured they could handle job in a timely matter before I brought vehicle in. Over 2 months have passed and vehicle is collision shop again. I was assured they could handle job in a timely matter before I brought vehicle in. Over 2 months have passed and vehicle is still not completed.Major Aggravation. Never Again.BJ More

Everyone I encountered was professional, informative, kind, and helpful. They even went above and beyond and dropped my vehicle off to me after service. kind, and helpful. They even went above and beyond and dropped my vehicle off to me after service. More

Great service, did repair quick and timely manner. Helped when there were issue after repairs without question. Helped when there were issue after repairs without question. More

Maddie was great to work with very responsive and understanding, coordinated recalls plus body shop. understanding, coordinated recalls plus body shop. More

The Oil filter protective cover was not replaced correctly after the oil change and broke off. correctly after the oil change and broke off. More

I would recommend the service center but not Derek. When he did the estimation walk through, he looked like he did a thorough job, however when I came back to drop it off, he went out to look at it and When he did the estimation walk through, he looked like he did a thorough job, however when I came back to drop it off, he went out to look at it and he immediately said it would need more parts. It didn't need to be taken apart to notice more parts needed to be ordered. So, in short, it took more time for them to fix it because he missed the parts that should have been ordered after in the initial estimation. Also, when I went to get in my car to drive it home after it was finished, it wouldn't start. One of the service guys had to give me a jump. More

Very helpful. Quick response. Vehicle was repaired in very timely matter. Worked with insurance company to simplify the process. Quick response. Vehicle was repaired in very timely matter. Worked with insurance company to simplify the process. More

Service was quick and they were very friendly. They even told me what it would cost the next time. They even told me what it would cost the next time. More

good service and they know what they are doing and they keep you updated on the process. keep you updated on the process. More

Service was convienant, consistant and communication on issues and resolution was satisfactory. Will continue to use them when needs arise. issues and resolution was satisfactory. Will continue to use them when needs arise. More