Hanford Hyundai
Hanford, CA
Filter Reviews by Keyword
By Type
Showing 256 reviews
Experience Everyone was very friendly. Easy to work with. Answered all questions we asked. Had a very good experience buying a new car. Will recommend them. Everyone was very friendly. Easy to work with. Answered all questions we asked. Had a very good experience buying a new car. Will recommend them. More
Best Experience Yet I have always dreaded shopping for a new car. In the past I have felt undervalued, pressured, and unsatisfied in most shopping experiences. Shopping a I have always dreaded shopping for a new car. In the past I have felt undervalued, pressured, and unsatisfied in most shopping experiences. Shopping at Hanford Hyundai was the most positive experience I have ever had while purchasing a vehicle. I was greeted immidiately by team salesperson Ray Harber, who did not make me feel pressured or uncomfortable in any way. I knew exactly what I wanted and how much I intended to pay for it before I arrived at the dealership. Ray took the time to find out what I needed, seeming genuinely concerned that those needs were met and that I find the car that I wanted at the price I preferred. The color I wanted was not in stock; however, the dealership manager, Gilbert, made sure that I had the exact car- in the color I wanted- that day even though a dealership employee had to drive 45 minutes away to obtain the car for me. Melissa in financing was thorough in explaining the sales contract and there was not pressure at all for the additional options that most dealerships push customers to buy. Everyone on staff was courteous, and I did not feel pressured even once. Hanford Hyundai also has a family oriented atmosphere which makes one feel comfortable from the very beginning. It was an all-around positive experience! More
Used to love them, but We purchased a vehicle from them in 2012 and had great service; this year we traded in our Sonata and purchased as Sante Fe instead. Our previous vehi We purchased a vehicle from them in 2012 and had great service; this year we traded in our Sonata and purchased as Sante Fe instead. Our previous vehicle had an extended warranty that needed to be refunded, and THAT is where the trouble began! After filing the necessary paperwork to refund the unused portion of the warranty, we were told it would take up to 90days to receive our money back...the 90days has come and gone with NO refund! NOW we are being told..."sorry, we changed ownership at the end of July and can't help you with that." We get transferred around from person to person and have left messages with someone named RANDY PATRON(?) Who never returns calls or answers the phone! Don't trust these people! NOT the same service anymore!!!! VERY UNHAPPY CUSTOMER!!! More
Great dealership and people Just on my way to the casino and saw their dealership, so I stopped in just to look around. Al Vasquez greeted me and showed me around. Just so happen Just on my way to the casino and saw their dealership, so I stopped in just to look around. Al Vasquez greeted me and showed me around. Just so happened that they had a car I was interested in and we were able to work a no hazel deal. More
great dealership Great car buying experience!! I stopped online up to 300 miles away & the local dealership have us a great price & was very attentive & helpful during Great car buying experience!! I stopped online up to 300 miles away & the local dealership have us a great price & was very attentive & helpful during our three trips to the dealership. Thx More
My second purchase here This is my second purchase and plan on returning for future car purchases here at Hanford hyundai. Coming back in 6 months for my wife's car. This is my second purchase and plan on returning for future car purchases here at Hanford hyundai. Coming back in 6 months for my wife's car. More
easy purchase This was fast and easy,no pushing to buy things I didn't want in and out quick with new car was very happy.will probably be a return customer if the c This was fast and easy,no pushing to buy things I didn't want in and out quick with new car was very happy.will probably be a return customer if the car is a good car and no problems. More
GREAT SALES AND SERVICE T he only thing I can tell you or anybody , HANFORD HYUNDAI WAS A GREAT PLACE TO DO BUSINESS WITH ....... SALES AND SERVICE DEPARTMENTS WERE GREAT PE T he only thing I can tell you or anybody , HANFORD HYUNDAI WAS A GREAT PLACE TO DO BUSINESS WITH ....... SALES AND SERVICE DEPARTMENTS WERE GREAT PEOPLE TO WORK WITH , AL VASQUEZ.....THATS THE REASON TO PRUCHASE MY 2ND CAR FROM THERE IN THE LAST 18 MONTHS GOOD EXPERANCE ... More
Great Experience My experience at Hanford Hyundai was fabulous. Jose Sanchez was very friendly, answered all my questions, and explained all the features of the 2016 H My experience at Hanford Hyundai was fabulous. Jose Sanchez was very friendly, answered all my questions, and explained all the features of the 2016 Hyundai Elantra. Jose was also not pushy which means a lot when looking for a new car to buy. No one likes for someone to be breathing down their neck when looking for a car. Gilbert Gomez was also very friendly, explained the finance part and answered all my questions. Thank you Jose and Gilbert for making my experience at Hanford Hyundai unforgettable. More
Great service. I happy to receive very little pressure while coming to my decision and felt the selection was perfectly suited to helping me decide on a model/packag I happy to receive very little pressure while coming to my decision and felt the selection was perfectly suited to helping me decide on a model/package that suited my needs. More