Hanford Chrysler Dodge Jeep Ram
Hanford, CA
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213 Reviews of Hanford Chrysler Dodge Jeep Ram
Robbie was amazing handling my vehicle but it took me almost 3 weeks for answers and finally I personally went into the dealership and had to be rude, to finally get things fixed, but it took almost 2 w almost 3 weeks for answers and finally I personally went into the dealership and had to be rude, to finally get things fixed, but it took almost 2 weeks to get my car back. I feel like my car should have been handle by one person from the beginning, instead of everyone hands being in the pot. This is a prime example of how things fall through the cracks and why I had to take my car back a second time for the same thing, when they had it for a whole month the first time and then turned around and had to take it back a month later, when it could have been resolved right the first time around, instead of half assing it. Its been a hassle but I truly feel like everything will be better now, because by the end of my experience I could finally breathe and my car runs greats. Thank you again to Robbie, Joe and Dom for keeping communication open with me and giving me a daily update of what my car status was. More
Everyone was very professional and got my truck in and out for maintenance. Definitely would recommend. out for maintenance. Definitely would recommend. More
My initial meeting with the service advisor was very good but the "under warranty" part was backordered & took an extraordinary amount of time to come in & then once it did come in, it took a long time to ac but the "under warranty" part was backordered & took an extraordinary amount of time to come in & then once it did come in, it took a long time to actually get it installed, because, I was told the diesel mechanic was very busy. I had to be very persistent to get the job done. I did enjoy working with service advisor Robert & eventually we got the job done. More
Excellent service nice customer service friendly staff members very helpful and attentive when needed we’ll definitely be back to this dealership. members very helpful and attentive when needed we’ll definitely be back to this dealership. More
Fast service and great service techs. Let me know that it could take a while and could have to drill out the bolts if they broke off. Had the car in on Thursday and out on Friday. Let me know that it could take a while and could have to drill out the bolts if they broke off. Had the car in on Thursday and out on Friday. More