1,385 Reviews of Handy Toyota - Service Center
The people at Handy's are extremely helpful and enthusiastic. My truck and my time are extremely important to me. Patrick, Kyle, and Nate went above and beyond to take care of my truck. Thank you, enthusiastic. My truck and my time are extremely important to me. Patrick, Kyle, and Nate went above and beyond to take care of my truck. Thank you, I will definitely recommend your dealership to everyone! More
Handy Toyota Service Adviser Nate Richard was professional, courteous and friendly. He is a very polite and honest young man. Thank you for your assistance! professional, courteous and friendly. He is a very polite and honest young man. Thank you for your assistance! More
Service department is awesome. All of the service advisors are top notch. Very friendly employees. Clean and spacious facility. Would not have my car serviced anywhere else! advisors are top notch. Very friendly employees. Clean and spacious facility. Would not have my car serviced anywhere else! More
I love my Handy Toyota service guys. I accidentally scheduled my Chevy for service with the Toyota Handy's instead of Toyota Chevy. I went to the appointment and am their biggest fan since then. Best scheduled my Chevy for service with the Toyota Handy's instead of Toyota Chevy. I went to the appointment and am their biggest fan since then. Best customer service of ANY business I've dealt with. I'd adopt all three of them! More
Great new showroom. I was able to drive right into the service bay upon arrival. Waiting room is large and bright, with access to coffee, TV, and magazines. service bay upon arrival. Waiting room is large and bright, with access to coffee, TV, and magazines. More
Needed to have my tires checked for a vibration, work was completed and a complete explanation was provided to me by Mr. Bell. Everything was done in a timely fashion. Upon arrival I was also very nicely g completed and a complete explanation was provided to me by Mr. Bell. Everything was done in a timely fashion. Upon arrival I was also very nicely greeted by Nate Richard. Thank you all for fitting me in same day when I didnt have an appointment. More
i had to have the tundra recall work done, kyle was amazing,no run arounds, no bull. to the point and in simple english. he made you feel like you were part of the team. kyle even went out of his way amazing,no run arounds, no bull. to the point and in simple english. he made you feel like you were part of the team. kyle even went out of his way to make sure i got a fender that needed fixing to pass inspection.i wont go any where else for service.kyle and the men are top notch. More
I recently popped the hood of my 2009 Handy Toyota Tacoma to give the engine area a nice cleaning. I had been under the hood in the past but never to give it a clean. To my shock, I discovered an official to give the engine area a nice cleaning. I had been under the hood in the past but never to give it a clean. To my shock, I discovered an official Toyota sticker at the very front of the hood (underneath near the grill) from my 09/16/2010 visit detailing the modifications and the dealer code. Written on the sticker in marker was the phrase: "Jesus Saves". Was first reaction was to be bummed that I missed it over a year ago. My bad. But seriously, I know the truck was a lease and all at the time, but our contract never said anything about buying into a religion. I contacted Adam Luneau who mentioned in a previous post on DealerRater to let him know if something needed attention. Super pleasant guy, very friendly and was extremely apologetic. Sounds like they had/have a guy who has since been addressed for doing this in other fashions with other vehicles. Adam also said to contact him the next time we're on the car market and he would help us out. Which is where the quandary comes in.... I've bought a total of 2 new vehicles in my 26 years of driving. That's roughly once every 12 years (deducting the 3 years it has been since getting the Tacoma). Maybe in 9 years Adam will still be around to make good on the pledge. Or maybe he'll be on an island somewhere toasting that he is not near his apostolic staff. Or maybe I will? Either way, the redemption promise is too abstract to me to draw me back for another purchase. And does it mean a jihad haggling over sticker price? Sigh. Personally, I'd like to see this Jesus-freak ordered to detail my truck on his own dime - and with no further preaching. Too much to ask? Maybe. In the meantime, I'll throw my experience up on DealerRater and let others decide how to proceed with their own shopping. More
My car was just in for an oil change but as always the service was excellent. My car was in and out quickly as I had requested since I was on my way to work. They always accomodate as best they can and th service was excellent. My car was in and out quickly as I had requested since I was on my way to work. They always accomodate as best they can and that is much appreciated by me. More
I trust Kyle and the service team to make sure my Sienna is in top working order. I feel that Kyle cares about my satisfaction and works hard for it; from the moment I call for an appointment until I am pay is in top working order. I feel that Kyle cares about my satisfaction and works hard for it; from the moment I call for an appointment until I am paying the bill. Kyle is friendly, pleasant, and courteous. He is the epitome of the word customer service. I cannot say enough about how happy I am doing business with Handy Toyota because of Kyle Palmer. More