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Handy Toyota - Service Center

St. Albans, VT

4.5
1,383 Reviews

1,383 Reviews of Handy Toyota - Service Center

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December 01, 2020

Handy’s is great! Alway friendly. Rich was my service advisor and he was great as well. The rest of the staff was also excellent. More

by vtlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Maltais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
Dec 01, 2020 -

Handy Toyota responded

Thanks so much for your feedback! We're very pleased to hear that Rich could provide you with such a positive experience during your visit to our service department. Thanks for your business and we hope to see you again!

November 22, 2020

Went in for a tire changeover and got my 10 k service appointment done at the same time. Jason P was my advisor and did a great job. If you get service done go to Jason! More

by anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Maltais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason P
Nov 23, 2020 -

Handy Toyota responded

Good to hear your that Jason could be so helpful during your visit to our service department! We really appreciate the review, Anna. Hope to see you again soon!

November 20, 2020

Organized, friendly, efficient, describes our experience visiting for car service that was safe and worry free. From arrival to departure everything, including the complimentary multipoint inspection which More

by rsscandore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 21, 2020 -

Handy Toyota responded

Thanks so much for your review! We're very happy to know that your last visit to our service department went smoothly, and that you left completely satisfied. Take care and we look forward to seeing you again!

November 20, 2020

Had a great experience working with Handy Toyota! Thanks to the service team, especially Rich for being kind and ensuring everything was taken care of for my RAV4! More

by Carina A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich
Nov 21, 2020 -

Handy Toyota responded

Thanks so much for your review, Carina! We're very happy to know that Rich could make your last visit to our service department go smoothly, and that you left completely satisfied with the services performed on your RAV4. Take care and thank you for your patronage!

November 02, 2020

Worked with Michael B. for my Tacoma's 50K service. Intake was fast, organized and efficient- that's saying something in these days of Covid. It's been two weeks now and the truck is running perfectly. More

by tlpfrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Maltais
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Handy Toyota responded

Thanks for your review! Glad to hear that Mike could make your service appointment go so smoothly, and that your Tacoma is running in tip top shape. We hope to see you again for your next service!

October 30, 2020

Robert Mattison was very pleasant and knowledgeable. Work was done well and in a timely fashion. Im never disappointed with service i get at Handy Toyota.. More

by JJN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Maltais
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mattison
Nov 02, 2020 -

Handy Toyota responded

Thanks for your review! We're happy to hear that Robert could make your visit to our service department such a positive experience. We look forward to seeing you again when it comes time for your next service!

October 29, 2020

I had an annoying noise every time I turned my fan on, but Handy’s fixed it, at no charge. The waiting room allowed for social distancing, and everyone was wearing face mask. I was very pleased with the s More

by hbressette2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 30, 2020 -

Handy Toyota responded

Thank you so much for your review! We're very glad to hear that the noisy fan in your vehicle has been remedied, and that Jason could make your visit to our service department a positive experience. We hope to see you again for any of your future vehicle maintenance or repair needs!

October 19, 2020

We used the service department for the first time. We got ourselves into a predicament, down to our last key, and misplaced it!! Locked out of the truck, out of town, and no way to access it. Called Han More

by mstpierre_809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Raymond
Oct 19, 2020 -

Handy Toyota responded

Thanks for your review! It happens to the best of us, no worries. We're very happy to hear that our service department was able to get you some replacement keys and get you back on the road so quickly; customer service is the name of the game here at Handy Toyota. Best wishes to you and drive safely!

October 19, 2020

First service appointment today and was in and out in an hour. Was only supposed to do a 5000 mile checkup. I requested an inspection and an recall item to be installed, if they could fit it in. Robert M More

by Dusey23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Mattison
Oct 20, 2020 -

Handy Toyota responded

Thank you so much for your kind words! All of our staff at Handy's truly values service and satisfaction, and we're always so proud to hear about their efforts from satisfied customers. We're so glad to hear that Robert could provide you with such a smooth and efficient service experience. Your loyalty and business is highly appreciated, and we look forward to seeing you again when the time comes!

October 16, 2020

Brought my Tacoma in for a couple of service items and was treated great by Rich. Very satisfied with the time he spent working with me. More

by tarrisonus
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich
Oct 17, 2020 -

Handy Toyota responded

Thanks for your review! We're glad to hear that Rich could give you such a positive experience during your visit to our service department, and that you left our dealership completely satisfied. All the best to you!

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