Hanania Volkswagen of Orange Park
Jacksonville, FL
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Closed the deal on a new Bug last weekend and had a terrific experience! Don't let Joey's "baby face" fool you; he answered every question we had about Volkswagens and then some. He patiently let us t terrific experience! Don't let Joey's "baby face" fool you; he answered every question we had about Volkswagens and then some. He patiently let us test drive three vehicles and kept a super attitude the whole time, determined to help us find exactly the right fit. (Shout out to Ron Atkin, da MAN, who is apparently a beast at locating vehicles! Thanks for finding OURS right under our noses, Ron...) We were in a SUPER hurry due to a dinner we had to attend that evening and Joey commented that he was working as fast as he EVER had to complete our paperwork. When we got to financing, Corey Javes also got us through that process as quickly as possible, while still taking the time to make sure we understood the terms of our deal. Joey was very responsive and attentive the entire time, AND the next day when we brought the new Bug back for a detail. He made sure we had his contact info., scheduled our first free service appointment and followed up afterward. We were impressed with the whole culture at VW of Orange Park; there is very much an atmosphere of Teamwork and found it to be such a pleasant, comfortable place to be. Congrats to Jack Hanania and to the General Mgr. of VW of O.P. -- you're doing it right! I LOVE MY BUG! :) Cindy Mullennix, Fleming Island, FL More
I just bought a 2007 Mazda CX7 from Volkswagen of Orange Park and had a great pleasure working with Alexis Figueroa! He exceeded my car shopping experience and made it very easy to hop into my new car! The Park and had a great pleasure working with Alexis Figueroa! He exceeded my car shopping experience and made it very easy to hop into my new car! The environment was great and very welcoming. I gave Alexis my working prices and he went to great lengths and more to give me what i asked for! He was very kind and willing to help! He demonstrated great customer service and made sure i was enjoying every minute of my time there! Not only was he doing his absolute best for me he also got me signed and in a car, with everything taken care of in such a timely manner! I had such a great experience at Volkswagen of Orange park and i will surely be telling my friends and family and will be back in the near future! More
Volkswagen of Orange Park was the last stop on my search for a new car. I wish it had been the first! I was greeted immediately in the parking lot, but didn't feel harassed. My salesman, Justin, was very for a new car. I wish it had been the first! I was greeted immediately in the parking lot, but didn't feel harassed. My salesman, Justin, was very thorough in finding out my likes, dislikes, price range, and "absolute must haves", and didn't try to push any of their more expensive vehicles. The dealership had the largest inventory of any other dealership that I visited. This was most beneficial for me because I wasn't exactly sure of what I wanted. Justin and I spent time walking around the lot looking at their inventory and narrowing down to the perfect vehicle for me. He was very knowledgeable of all the car's features was able to quickly answer all of my questions. After test driving my perfect car, we naturally talked numbers. Justin and the sales manager worked well to get me very close to the price that I wanted. The entire process was surprisingly painless. This was due largely to the the atmosphere of the dealership and the personalities of the staff. They were all incredibly friendly, courteous, and fun to hang around with! They worked as quickly as they could to get me in my car and on my way, but made sure that I was 100% satisfied before I left the lot. Awesome staff, amazing inventory, and great price! More
My car was recently rear ended and then appraised as a total loss. I was in desperate need of a vehicle for a tiny amount of money that I had received from the insurance company. Justin and everyone at total loss. I was in desperate need of a vehicle for a tiny amount of money that I had received from the insurance company. Justin and everyone at Volkswagen was very helpful in finding the best car for the money I had. In the end I ended up with a great car and I am very thankful for the help I received. More
Great experience, from start to finish. No hassles and very reasonable price negotiation. Ella Conte was extremely pleasant, courteous and knowledgable. She created a very relaxed and comfortable environm very reasonable price negotiation. Ella Conte was extremely pleasant, courteous and knowledgable. She created a very relaxed and comfortable environment. William Beninati made paperwork seem effortless. Would most certainly recommend this dealership to ALL of my friends or family. More
Our salesman, Andrew was great...very professional and friendly. We got the perfect car at a good price. We had some follow-up questions and Mike Banks was able to help us out with everything. friendly. We got the perfect car at a good price. We had some follow-up questions and Mike Banks was able to help us out with everything. More
This is the fourth VW my wife and I have owned. The first three were TDI Beetles which we still own a 05. We talked with other dealerships and done our homework and with the incentives that VW was offering w three were TDI Beetles which we still own a 05. We talked with other dealerships and done our homework and with the incentives that VW was offering we became very interested on a new 2013 Passat SEL TDI Premium pkg. After negoiating with Mike sales mgr., Rami and Chris put everything needed together to make this happen. These guys really went the extra mile and kept there word on the deal made. Great bunch of folks that are professional, polite and courtious. Thank you. More
My wife and I are in the process of buying our 2nd Volkswagen this year from Orange Park. We love the brand and the helpfulness of the staff. Thank you. Volkswagen this year from Orange Park. We love the brand and the helpfulness of the staff. Thank you. More
Great customer service from in the Service Department. Ron is great low pressure sales and Chris in finance is smooth and doesn't pressure you to get things you don't need. Samantha in the service dept is Ron is great low pressure sales and Chris in finance is smooth and doesn't pressure you to get things you don't need. Samantha in the service dept is the reason I am a return customer! She is a great asset to the dealership! More