Hanania Volkswagen of Orange Park

Need to be professional I would say she tried to do her best. In my option, she needs to be professional. at attitude of customer care. Jolye and I found a dent on the vechil I would say she tried to do her best. In my option, she needs to be professional. at attitude of customer care. Jolye and I found a dent on the vechile before I took out of it. She promised she will arrange the service schedule within one week and I drove out. And 2 weeks later as of today, I contacted VW orange park and asked regarding a service. Jolye said she will be transferring to Orange Park Hyundai and told me I need to contact the service directly. I feel like VW consider me just as a money... I am so disappointed the VW's customer care... More

Brian was so helpful, he truly know his vehicle and he was very friendly and professional. I will definitely recommend Volkswagen of orange park to my friends and family. was very friendly and professional. I will definitely recommend Volkswagen of orange park to my friends and family. More

No pressure sales! We had a very positive experience with Brian King. He assisted us in our purchase and was very professional. He explained the details of the car and We had a very positive experience with Brian King. He assisted us in our purchase and was very professional. He explained the details of the car and was very knowledgeable. We were also impressed with the entire process and will be return customers. More

Great Dealership!!! Very courteous sales rep Jolye and staff went out of their way to make sure I was satisfied with the sale in every aspect!! AAA+++ *** 2 thumbs way up!!!!***👍🏼👍🏼 staff went out of their way to make sure I was satisfied with the sale in every aspect!! AAA+++ *** 2 thumbs way up!!!!***👍🏼👍🏼 More

Excellent servvice by Brian King from start to finish. Great service from the moment we stepped inside until I drove off in my new DREAMCAR, the Tiguan. Excellent information on the makes and models, maint Great service from the moment we stepped inside until I drove off in my new DREAMCAR, the Tiguan. Excellent information on the makes and models, maintenance and prices. We, my husband, and me were both looking for a car and we have looked at many possibilities and found VW of Orange Park the best prices, honest service and answers to all our questions. My husband is waiting to clear the recalls on a VW Golf and will buy it in a little more then a month from now. Brian King went above and beyond to help us with all the paperwork and getting the best prices for both cars. I Also want to mention that Doug, the finance man did a great job at explaining all the papers in quick and layman's terms. All in all it was a great experience. Will definitely recommend this dealership to anyone who will listen. More

Love this place Joyle was super friendly and helpful smooth process from start to finish. And i LOVE my car. I wasn't expecting to have everything i needed so quickly Joyle was super friendly and helpful smooth process from start to finish. And i LOVE my car. I wasn't expecting to have everything i needed so quickly but they made it happen More

Grateful for all the assistance and good deals. Everyone in the branch are welcoming. This experience has been so awesome! Kudos to Volkswagen Orange Park! in the branch are welcoming. This experience has been so awesome! Kudos to Volkswagen Orange Park! More

Best dealership everrrrrr!!!!!!! Dealership was very Family oriented, everyone works as a team, made me feel like part of the family...love that. Did not judge, work really hard to ge Dealership was very Family oriented, everyone works as a team, made me feel like part of the family...love that. Did not judge, work really hard to get me into the car of mr dreams even though I was UPSIDE down in my vehicle , they still found a way!!! I'm still cheesing 😄😄 More

Best dealership service ever! We had spent endless hours researching carseat configurations (baby and 5 yr), payment plans, apr rates, trim levels, etc. We had been working with an We had spent endless hours researching carseat configurations (baby and 5 yr), payment plans, apr rates, trim levels, etc. We had been working with another VW dealer close to our house but had not been happy with the initial service we were recieving. We needed to get the car buying process done and move on with our lives. We decided we wanted to go to VW of Orange Park in hopes of finding better service. From sales, GSM and financing they went above and absolutely beyond for us to get us into the Atlas that is perfect for our family. We did all of this with two small children at the dealership with us. They were, patient, kind and understanding. The finance manager happened to have multiple children and he even went out to the car to help me figure out the carseats and where to put each seat to make the Atlas with bench seats work best. I couldn't be more pleased with our experience. Thank you! More

EXCELLENT SERVICE! I just bought a brand new 2019 Atlas and I dealt with Peter who was THE BEST to deal with! So kind, personable and made this purchase go smoothly. His I just bought a brand new 2019 Atlas and I dealt with Peter who was THE BEST to deal with! So kind, personable and made this purchase go smoothly. His boss Emilio was just as wonderful and was easy to deal with as well. Highly recommended this dealer and Peter especially! More