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Hanania Volkswagen of Orange Park

Jacksonville, FL

4.8
458 Reviews

7220 Blanding Blvd

Jacksonville, FL

32244

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Showing 458 reviews

April 22, 2022

Service department has very bad Lack of time management and communication and lots of excuses. More

by Nicolef
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nick in service
Apr 26, 2022 -

Hanania Volkswagen of Orange Park responded

We are sorry to hear about your experience. In an effort to make things right, please give us a call at 904-527-2612.

April 22, 2022

Thank y’all for helping us find the same truck next time going for a brand new truck More

by Twins2
Customer Service
Recommend Dealer
Yes
Employees Worked With
Richard Galeota
April 22, 2022

I had a great experience at the Volkswagen dealership. They worked extremely hard to get me approved for a car and I'm so thankful to everyone that was involved. I enjoyed having Ashley ride with me in my More

by euliceowens18
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Lesnick, Brian Livingston, Chris Smith, Ashley Maharaj
April 22, 2022

Great experience working with Ashley Maharaj, she was friendly and patient and not pushy. Ashley was patient while waiting for my trade in vehicle to arrive. I would return based on my experience. Also, More

by Kendra1993
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lesnick, Ashley Maharaj, Mark Herrera
Apr 26, 2022 -

Hanania Volkswagen of Orange Park responded

Kendra we appreciate you leaving us a 5-Star review! We are happy to hear Ashley, Mark and Michael gave you a great experience . Congrats on your new vehicle!

April 19, 2022

Staff is friendly and approachable. Effective and efficient systems are in place. They provide professional service. More

by keishadaley77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayon Gordon , Michael Lesnick, Brian Livingston
Apr 19, 2022 -

Hanania Volkswagen of Orange Park responded

Thank you for taking the time to leave us a review!

Apr 19, 2022 -

keishadaley77 responded

I am unhappy today, though.

April 17, 2022

Customer service is outstanding. There was a hiccup, However, the issue was handled efficiently and my customer service rep was EVERYTHING...Ensuring I was satisfied. More

by Sylvia864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Please confirm rep from my service documentation , Daniel Klain
Apr 19, 2022 -

Hanania Volkswagen of Orange Park responded

Sylvia, thank you so much for the 5-Star rating! We are happy to know our service department took great care of you.

April 16, 2022

Great Experience from the beginning, Douglas was great all staff friendly, fast friendly and expedient service, Great finance department Mike was great! Highly recommend. More

by ForeignSource/E63s Wagon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lesnick, Brian Livingston, Ashley Maharaj, Hamlet DeJesus, Douglas Bennett
Apr 19, 2022 -

Hanania Volkswagen of Orange Park responded

Thank you so much for the 5-Star rating! We are glad you had a great experience with us here.

April 12, 2022

Service representative is very good and even though under staffed got me in on time and out in a reasonable time. Car wash is never available. Lou Ann did a good job as well as the cashier..Ms. Blue.. very c More

by jmccormack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cutlbert .. Lou Ann and Ms. Blue
Apr 12, 2022 -

Hanania Volkswagen of Orange Park responded

Thank you for taking the time to leave us a review! We really appreciate it.

April 12, 2022

I always felt valued and respected at VW of Orange Park. A relationship that began in 2012 and continues to this day. More

by HNM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl
Apr 13, 2022 -

Hanania Volkswagen of Orange Park responded

Thank you so much for the 5-Star rating. Amazing to see we have been able to assist you these past 10 years. Thank you for being a loyal customer!

April 09, 2022

Ashley Maharaj was AMAZING! ! She got me into a car that fit me perfectly! She sat with me talking about anything and everything for what felt like 3 minutes! Thank you so much A More

by LittleTHC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Maharaj, Mark Herrera
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