Hanania Volkswagen of Orange Park
Jacksonville, FL
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I’ve had to come back twice after having service done here because a light came up on my dash. This last time was my “check engine” light because (I was told) someone didn’t put the dipstick back. I’ve b here because a light came up on my dash. This last time was my “check engine” light because (I was told) someone didn’t put the dipstick back. I’ve been to this dealership 3 times, and the only time I felt like I received good service was the time when I paid for a new battery (the other times I used vouchers from my service plan and did not pay anything). Even the car wash was a bummer. I understand that it’s complementary, but just because it’s complementary doesn’t mean it has to be poorly executed, right? I will say, though, LouAnn(?) is a delightful person and a fine representation of personable customer service. More
My experience at Volkswagen was the best! I've never experienced actually enjoying the process of getting a new lease. Thank you! I wish I could remember the name of the employee who assisted me. He was experienced actually enjoying the process of getting a new lease. Thank you! I wish I could remember the name of the employee who assisted me. He was extremely helpful and had a great personality. I will definitely be back for my next car. More
Very smooth and easy process. Everyone was very Very smooth and easy process. Everyone was very attentive. Overall great experience. Zach greeted us right away and helped us right along with the pr Very smooth and easy process. Everyone was very attentive. Overall great experience. Zach greeted us right away and helped us right along with the process. More