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Hampton Toyota - Service Center

Lafayette, LA

2.0
40 Reviews

40 Reviews of Hampton Toyota - Service Center

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July 01, 2016

Replaced Dashboard Cheryl Miller provided excellent service, once again. She is personable and professional and my wife and I enjoy working with her. My only complaint, More

by cajunfried
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Miller
Jul 07, 2016 -

Hampton Toyota responded

Thanks for the great feedback, cajunfried! So glad to hear you had a great experience with Cheryl. In regards to the smoke smell, please call our Internet Sales Director, Robie Choate, at (337) 984-5010 ext 202 and he will help correct the problem.

June 03, 2016

Incredible! I still can't believe I got financed! I brought my 2010 Yaris in for service on the morning of Saturday, mY 21, 2016. The battery was dead. While waiting for the service department to pe More

by Sticker-Shocked
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Alemand (Sales)
Jun 06, 2016 -

Hampton Toyota responded

We're glad you had a 5-star experience here at Hampton Toyota! Thank you for your business and your feedback. And congratulations on your new Toyota!

December 11, 2015

outstanding service My ten year old Tacoma truck was bought in Colorado high country. Toyota sent me a recall on the frame of my truck due to rusting caused by the ice m More

by Chad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Patin and My mechanic Scott I believe, Charley Vallo
Dec 16, 2015 -

Hampton Toyota responded

Chad, Thank you so much for your kind testimonial. At Hampton Toyota, we always make sure to go above and beyond for our customers. We are so happy that we were able to help you with your Tacoma! We sincerely appreciate your business, and we hope you come back and see us!

September 03, 2015

Great Service Experience The service department was well organized and did a great job in taking care of my vehicle. Ms. Cheryl Miller did an excellent job of taking care of More

by jtm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh, Cheryl Miller
Sep 03, 2015 -

Hampton Toyota responded

Thank you for your review! We are happy to see Cheryl provided excellent service. We appreciate your business and look forward to servicing you in the future!

November 16, 2014

Exceptional Service I've never been disappointed throughout the years with the service that I have received. I would definitely recommend Hampton Toyota to my family and More

by Tacudges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Vidrine, Charley Vallo
Nov 17, 2014 -

Hampton Toyota responded

Thank you for the great review! We strive for customer satisfaction and are very pleased that you would recommend Hampton Toyota to your family and friends. We truly appreciate your business!

July 05, 2014

THANK YOU ADAM PALMER, SALESPERSON I BROUGHT IN OUR 2007 RAV4 CAR FOR A RECALL SERVICE. THIS WAS THE SECOND TIME I HAD TO BRING MY CAR IN FOR THE RECALL. THE FIRST TIME I BOUGHT IT IN More

by connie landry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PALMER, ADAM
Jul 11, 2014 -

Hampton Toyota responded

Thank you for the awesome review Connie Landry! Please accept our apologies in regards to not having all of the parts available during your first visit and having to bring in your 2007 Toyota RAV4 for a second time. We are very pleased to know that Adam was very professional and worked with you for a couple of days until you were able to make a confident decision in purchasing your new 2014 Toyota RAV4. We appreciate your business and look forward to serving you and all of your vehicle needs! Enjoy your new 2014 Toyota RAV4!

December 21, 2011

Every time that I go to Hampton for service they are always professional and gets the job done quickly! I have never waited more than 5 mins before a service adviser approached me for information. The t More

by kmoore04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Moore and Mickey Trahan
Nov 27, 2012 -

Hampton Toyota responded

Thanks for using our service department!

December 19, 2011

the personnel at hampton are always very friendly and courteous. I have purchased a few cars here, and will continue to do so. I would definetly recommend Hampton toyota to anyone looking for a Toyota. More

by jriggle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
Nov 27, 2012 -

Hampton Toyota responded

Thanks for your loyalty to Hampton Toyota!

December 03, 2011

We've owned Toyotas for more than a decade, purchased from both Hampton and its predecesser. Always a high level of quality work and integrety in personel. Never pushy, always courteous. More

by cile.guidry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
Mar 06, 2013 -

Hampton Toyota responded

Thank you for this great review and your loyalty to Hampton Toyota!

December 03, 2011

I have bought two vehicles in the past 7 years from Hampton Toyota. I never felt pressured and appreciated the attentiveness of the sales team. The service afterward has always been excellent as well More

by Jdupont0411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager/Sales
Mar 06, 2013 -

Hampton Toyota responded

Thank you so much for this great review and your loyalty to Hampton Toyota!

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