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Hampton Toyota

Lafayette, LA

4.7
1,263 Reviews
Welcome to Hampton Toyota in Lafayette Louisiana. Our facility is located in South Lafayette, the "Hub City," at 6191 Johnston St., 70503, in the heart of Acadiana, serving all surrounding areas like Carencro, Youngsville, Abbeville, Opelousas, New Iberia, Kaplan, Lake Charles, Alexandria, New Iberia, Kinder, Franklin, Morgan City, and Baton Rouge, just to name a few. Owner, Mark Hampton and his staff take a "customer first" approach, making sure that everyone is paired with an automobile that fits their needs and tastes, and has access to the best possible service thereafter. In other words, whether you are thinking of buying another car, truck, van, CUV, or SUV, or you are simply in need of parts, maintenance or repairs, you are guaranteed to be greeted by someone capable and ready to assist.
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6191 Johnston St

Lafayette, LA

70503

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Showing 1,263 reviews

August 25, 2016

Outstanding Customer Service My husband and I are proud to do business with Chai. He took care of our needs, and got us exactly what we wanted in a vehicle for our growing family More

by MaryBeth Walsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
Aug 29, 2016 -

Hampton Toyota responded

Hi MaryBeth, thanks so much to you and Jonathan for your positive feedback and glowing recommendation. Chai will be very pleased to hear that you both felt like you received 5-star service. Please don't hesitate to let us know if there is anything else we can do for you. And welcome to the Hampton Toyota family!

August 17, 2016

Preowned 4Runner Excellent Internet response and email communication. Able to find desired vehicle and options online prior to going to dealership. Bought pre owned 4 More

by Bosco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherra Meche, Russell Zay
Aug 19, 2016 -

Hampton Toyota responded

Thanks for the great feedback, Bosco! We're so glad to hear that you had a 5-star experience with Russell. Congrats on your new-to-you 4Runner!

August 15, 2016

Great experience working with Mr. Craig! We originally went in to have our 2009 Rav4 serviced for an odd noise coming from the engine and after talking with Latosha she introduced us to Craig More

by astorga2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Latosha Lantier Trahan, Craig Alemand
Aug 17, 2016 -

Hampton Toyota responded

Congratulations astorga2016! And thank you for your business and the glowing recommendation. We're so glad to hear that Craig was able to help you and we're excited to welcome you into the Hampton Toyota family!

August 08, 2016

Great experience and Low stress buy!! I knew that I wanted a Toyota Tundra but wasn't sure if now was the right time to buy! I had previously spoken with internet sales, Samantha Dyer abo More

by HappyTundra39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Dyer Wheeler
Aug 10, 2016 -

Hampton Toyota responded

Congratulations on your new 2016 Toyota Tundra! We're so glad to hear that you had a great experience with Samantha and that you felt comfortable and well-informed. We appreciate your business and hope you have a great time in your Tundra!

August 08, 2016

Colby and Hali Reaux Overall everything went pretty smoothly! MR. Todd made the purchase of a used vehicle for us as painless as possible and made sure all questions we h More

by Creaux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Starks
Aug 10, 2016 -

Hampton Toyota responded

Hi Hali and Colby, welcome to the Hampton Toyota family! It's so great to hear when a customer feels like they had a 5-star experience with us. We will be sure to let Todd know how happy you both were with the service he provided. Thanks so much for your business and your feedback!

August 01, 2016

Pleasant It was a pleasure working with sales agent Mike Jankuski on the purchase of my new Highlander. Mike was very knowledgeable and down to earth. I woul More

by tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Jankuski
Aug 01, 2016 -

Hampton Toyota responded

Thanks for the high praise, Tim! We will be sure to let Mike know how pleased you were with your purchasing experience and how much you love your new Highlander. Don't forget to visit our service department for your scheduled maintenance. Welcome to the Hampton Toyota family!

July 31, 2016

Excellent My sales agent, Michael Jankuski, was very helpful and patient and eased any concerns/questions I had about the vehicle. I am exceptionally satisfied More

by kayla87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Boatmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jankuski
Aug 01, 2016 -

Hampton Toyota responded

Thanks for the kind words, Kayla! We love getting great folks like you in their perfect vehicle and we hope you thoroughly enjoy your new RAV4! Welcome to the Hampton Toyota family!

July 30, 2016

Excellent salesman and experience! This was such a great experience and moved along faster than ever. Our salesman was very helpful and answered every question. He also looks after the More

by Karry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Alemand
Aug 01, 2016 -

Hampton Toyota responded

Hi Karry, thank you for your business and your feedback. We're happy to see you had a 5-star experience here at Hampton Toyota! We hope to see you for your scheduled maintenance visits. Enjoy your new-to-you ride!

July 29, 2016

Amazing customer service!! Chai went above and beyond to make my purchase as smooth as possible!!! He really is a great sales man and is more concerned with the customer satisfa More

by Erin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2016 -

Hampton Toyota responded

Hi Erin, thank you for your awesome feedback! We strive to make our customers feel comfortable and informed and our top priority. We appreciate your business and look forward to seeing you again.

July 28, 2016

Great experience! I recently leased another Tacoma 2016 with Hampton. I worked with Todd Starks. We exchanged emails a few times looking at options on my 14 Tacoma. The More

by Armena22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Starks
Aug 01, 2016 -

Hampton Toyota responded

Hello Armena! Thank you for your feedback and for your business. We truly love to hear that you were pleased with the purchasing experience and that you were happy with the service you received from Todd. Welcome to the Hampton Toyota family!

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