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Hampton Toyota

Lafayette, LA

4.7
1,263 Reviews
Welcome to Hampton Toyota in Lafayette Louisiana. Our facility is located in South Lafayette, the "Hub City," at 6191 Johnston St., 70503, in the heart of Acadiana, serving all surrounding areas like Carencro, Youngsville, Abbeville, Opelousas, New Iberia, Kaplan, Lake Charles, Alexandria, New Iberia, Kinder, Franklin, Morgan City, and Baton Rouge, just to name a few. Owner, Mark Hampton and his staff take a "customer first" approach, making sure that everyone is paired with an automobile that fits their needs and tastes, and has access to the best possible service thereafter. In other words, whether you are thinking of buying another car, truck, van, CUV, or SUV, or you are simply in need of parts, maintenance or repairs, you are guaranteed to be greeted by someone capable and ready to assist.
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6191 Johnston St

Lafayette, LA

70503

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Showing 1,263 reviews

December 03, 2016

Best car buying experience ever! Absolutely the best experience I could have had in buying my new truck! The staff was awesome, they worked hard to get me the truck of my dreams, and More

by Carmen Mustian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robie Choate , Kyle Vidrine, Samantha Dyer Wheeler
Dec 05, 2016 -

Hampton Toyota responded

Wow Carmen, thank you for such high praise! We're so glad we could be of help in getting you in your dream truck. Be sure to give us a call or stop by if you have any further questions or need anything. Congrats on the truck!

December 02, 2016

Recent Nissan Purchase we bought a pre-owned vehicle from Samantha! SHe was wonderful to work with and no hassle... Friendly people but no pushy like some dealers. If you ar More

by Lisa
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Dyer Wheeler
Dec 05, 2016 -

Hampton Toyota responded

Thanks Lisa! I'm sure Samantha will be happy to hear how pleased you were with the service she provided. Congrats on your new-to-you ride!

November 28, 2016

Pleasant Mike was very helpful in assisting me to find the right vehicle. He was patient and attentive to my concerns and answered any questions I had. He was More

by Amb2016
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jankuski
Dec 01, 2016 -

Hampton Toyota responded

You're welcome, Amb2016. And thank YOU for your business and for this great feedback. We always try very hard to make sure our customers are comfortable and well-informed during and after the sale, so we're glad to hear we're achieving our goal. Welcome to the Hampton Toyota family!

November 21, 2016

Very honest infromative salesman. I am really glad with TOYOTA, and Chai provided a very honest informative experience. This is my second car form this dealer and I really recommend an More

by Zag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 22, 2016 -

Hampton Toyota responded

Thanks for the business, Zag! We'll be sure to let Chai know how pleased you were with the service he provided you. Enjoy your Toyota!

November 12, 2016

Purchase of a 2017 Toyota Tundra This is our second purchase from Hampton Toyota. Chai Phumsorn has been our salesperson for both. Chai is an excellent salesperson.We recommend him to More

by DAVIDJANNAGEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Boatmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Haynes , Charley Vallo
Nov 15, 2016 -

Hampton Toyota responded

Thanks for the feedback, DAVIDJANNAGEM. We're so glad to hear you were happy with the service you received from Chai. We truly appreciate your business and your recommendation.

November 06, 2016

Craig is a top notch salesman Craig Alemond is a top notch salesman. He was professional, kind, and courteous. I plan on referring friends to him as they declare their need for a n More

by GGsarge
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Boatmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Alemand
Nov 08, 2016 -

Hampton Toyota responded

Thanks GGsarge! We appreciate your business and your feedback. So glad to hear you got 5-star service from Craig!

November 01, 2016

Russell is top notch... so is my new Tacoma! Russell Zay was very friendly, informative and really listened, and let us choose the right vehicle. He was not pushy at all; didn't steer me toward s More

by RobEd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Zay
Nov 02, 2016 -

Hampton Toyota responded

Hello RobEd, thank you so much for your continued faith in Hampton Toyota. And congratulations on your 4th Toyota - the Tacoma is a really great truck! Don't hesitate to give us a call or come by if you have any more questions or need help with anything. Thanks again!

October 31, 2016

Carly Hampton - Hampton Toyota, Lafayette, LA Experience: I dropped in and walked up at your dealership and Carly was outside. She politely and unaggressively asked why I was there. I wasn't in More

by Sean - Lafayette, LA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carly Hampton
Nov 02, 2016 -

Hampton Toyota responded

Hi Sean, congrats on the new-to-you 4Runner! It's a great vehicle! We would like to thank you for your business and for sharing your experience with others. We try very hard to make our customers feel at ease while here at Hampton Toyota. We know buying a car can be a very stressful situation, so we work hard to change that, one customer at a time. We'll be sure to let Carly know how much you appreciated the service she provided for you.

October 26, 2016

WOW !!!! Mechelin is hands down, the best sales person that I have ever dealt with and is the reason that we bought 3 new Toyotas in less than 4 months. Her ho More

by CroBear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelen S. Menard
Oct 27, 2016 -

Hampton Toyota responded

Hi CroBear! "Wow" is right! Thank you for such a glowing recommendation. Mechelin will be so happy to hear how pleased you have been with the service you received from her. And thank you for your continued faith in her and in Hampton Toyota.

October 12, 2016

We love Hampton Toyota We are very satisfied with our new Jeep. Craig treated us with respect and was very professional. He was not pushy at all. After all we have been t More

by Barbara Truax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Boatmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Alemand
Oct 13, 2016 -

Hampton Toyota responded

Hi Barbara, you are very welcome. We are just glad that we could help you get into a new vehicle and get back on the road. And we are so proud to hear that you had such a positive experience with Craig, and with us here at Hampton Toyota. Let us know if you have any questions or if you need anything else. Thank you for your business!

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