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Hampton Toyota

Lafayette, LA

4.7
1,325 Reviews
Welcome to Hampton Toyota in Lafayette Louisiana. Our facility is located in South Lafayette, the "Hub City," at 6191 Johnston St., 70503, in the heart of Acadiana, serving all surrounding areas like Carencro, Youngsville, Abbeville, Opelousas, New Iberia, Kaplan, Lake Charles, Alexandria, New Iberia, Kinder, Franklin, Morgan City, and Baton Rouge, just to name a few. Owner, Mark Hampton and his staff take a "customer first" approach, making sure that everyone is paired with an automobile that fits their needs and tastes, and has access to the best possible service thereafter. In other words, whether you are thinking of buying another car, truck, van, CUV, or SUV, or you are simply in need of parts, maintenance or repairs, you are guaranteed to be greeted by someone capable and ready to assist.
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6191 Johnston St

Lafayette, LA

70503

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Showing 1,325 reviews

July 19, 2018

love my truck I would like to thank Heather and everyone at Hampton Toyota that helped make this sale happen. I appreciate everything they did. It was a pleasent an More

by clayd123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Zay , Latosha Lantier Trahan, Samantha Dyer Wheeler, Shannon Ray, Brent LaCour, Samantha Walsh, Heather Duhon
Jul 20, 2018 -

Hampton Toyota responded

You're very welcome, Clay. You got yourself one good looking truck, that's for sure! Thank you for your business, and for taking the time to leave us this great feedback. Please don't hesitate to reach out to us if you have any further questions.

July 14, 2018

Car shopping experience I usually do not enjoy car shopping. Shopping at Hampton Toyota was different. I truly enjoyed shopping for the first time. Thank you. Your employees More

by Carshopper/2019
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shae Randazzo , Russell Zay , Kyle Vidrine, Carly Hampton
Jul 16, 2018 -

Hampton Toyota responded

You are quite welcome. Thank you for your business! We are so glad to hear that you had a positive car-buying experience with us, and we hope this is the beginning of a long relationship.

July 06, 2018

Excellent Service A big thanks to Eric Adams for making our vehicle purchase so easy. Eric walked us through each step from beginning to end. He even took the time to w More

by Barbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Adams
Jul 16, 2018 -

Hampton Toyota responded

Thank you for your business, Barbie! And congratulations on your new 4Runner! Please do not hesitate to reach out to Eric, or any of us, if you have any further questions or if you need anything.

July 02, 2018

Great customer service Friendly staff and very helpful. Worked very hard to get me into the car that I wanted and at a price that I could afford. More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Hampton
Jul 16, 2018 -

Hampton Toyota responded

Thank you for letting us know, Nikki. We appreciate your business!

June 27, 2018

Great Person To Deal With Bought a 2018 RAV4 and Heather walked me through the deal had everything transferred from my trade the my new vehicle after all papers were signed wen More

by Ray Ray
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Duhon
Jun 29, 2018 -

Hampton Toyota responded

We're so glad to hear that, Ray Ray. Congratulations on your new RAV4! It's a great vehicle that we're sure you'll love for years to come. Thanks for taking the time to tell us your story, and welcome to the Hampton family!

June 25, 2018

Excellent Dealer Relationship for the Life of Your Car I have been dealing with Hampton for nearly 20 years. They are a great dealer to work with from the purchase through the life of the auto. I dealt w More

by London
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Boatmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Dyer Wheeler, Carly Hampton
Jun 27, 2018 -

Hampton Toyota responded

Hi London! We appreciate your continued business throughout the years, and look forward to working with you for years to come. We will be sure to let Carly and Samantha know how pleased you are with the service they provided for you. Thank you for being such an integral part of the Hampton family!

June 24, 2018

Very pleasant experience The sales person was great easy to work with no hassels explained my options warranty service and asked me if there was anything else polite More

by Jerty116942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Duhon
Jun 27, 2018 -

Hampton Toyota responded

Thank you for your business! Please let us know if you have any further questions or need anything else. Welcome to the Hampton family.

June 20, 2018

Smooth Car Buying Experience I was not sure at first to trade in my old car to get a 2018 Camry, but Brian made it easier by showing different cars and his friendliness. He was ve More

by enamul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Vidrine
Jun 22, 2018 -

Hampton Toyota responded

Congratulations on your new 2018 Camry, Enamul! It is a great vehicle and we're sure you will love it for years to come! We would like to thank you for your business, and for the recommendation. We appreciate you taking the time to leave this feedback, and we look forward to a long and happy relationship. Welcome to the Hampton family!

June 16, 2018

SO worth the drive!! My husband and I hate the whole process of car shopping! These two gentleman made our experience with Toyota a FABULOUS one. From start to finish, eve More

by AKNewberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Adams
Jun 18, 2018 -

Hampton Toyota responded

We are delighted to hear that you and your husband had such a pleasant experience here with us, Mrs. Newberry! We appreciate you driving out of your way to give us the opportunity to find the right vehicle for you, and it will be our pleasure to help get the kiddos vehicles as well. Thank you for your business and welcome to the Hampton family!

June 12, 2018

It was horrible!! I will never go back I brought my truck in for noise under the hood and a rattle in the dash not sure if it is fixed because I never took it off the l More

by Taylor417
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tom Jardell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Miller, Samantha Walsh, Oneil Granger
Jun 13, 2018 -

Hampton Toyota responded

Taylor, We sincerely apologize for the damage to your dash, and we have been working toward getting it repaired. We fixed several unrelated items at no charge, and we loaned you a rental car for over a week at no charge as well. We understand that our Customer Relations Manager, Tosha Lantier Trahan, informed you of our policies in regards to rentals and why we could not continue providing one to you at no charge. And as Mrs. Trahan stated to you previously, there is absolutely no safety concern with driving your truck. Please feel free to come pick it up if you need and we can call you when parts arrive.

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