Hampton Toyota

Donnie Davis is such a great salespersons! ! I’ve use him since 2016 and he’s always gone out of his way to help me and makes process easy!! I’ve been a return customer ever since! ! I’ve use him since 2016 and he’s always gone out of his way to help me and makes process easy!! I’ve been a return customer ever since! More

Hampton is a great place to deal with. Had the Pleasure to deal with Todd and Ethan. Everything was quick and smooth.. No Doubt we will deal with them again ! Had the Pleasure to deal with Todd and Ethan. Everything was quick and smooth.. No Doubt we will deal with them again ! More

Easy to work with and Jace was attentive and made the whole process easy. Thank you! whole process easy. Thank you! More

Dallas was amazing with how hard he worked to get me into the perfect car for me! I appreciate everything he did and I’m so impressed with Hampton Toyota. the perfect car for me! I appreciate everything he did and I’m so impressed with Hampton Toyota. More

After driving over 2 hours to complete the deal the price had completely changed! We were on our way to walk out when they came closer to the price we had agreed upon..Called & spoke to Jami Cormier, a mana had completely changed! We were on our way to walk out when they came closer to the price we had agreed upon..Called & spoke to Jami Cormier, a manager, who assured me she would investigate the issues & call me the following day is now refusing to take my calls! It was a horrible experience! WATXH THE NUMBERS BECAUSE THEY WILL CHANGE THEM & ACT LIKE IT”S WHAT YOU WERE TOLD! More

Donnie was very helpful an honest! He was considerate towards my needs! I'm very thankful for all his help! He was considerate towards my needs! I'm very thankful for all his help! More

Genuinely the worst customer service experience I've ever had. I had a factory recall on my airbags. I had to leave my truck there while I went to work. Whenever I picked it up, there were cracks on my winds had. I had a factory recall on my airbags. I had to leave my truck there while I went to work. Whenever I picked it up, there were cracks on my windshield. I had a preexisting crack that was small enough that I still passed inspection. When I picked my truck up, this crack spread across the entire windshield. There were new cracks above my airbag compartment on my dash too. When I called in to discuss this, Phillip didn't want to help me from the beginning. He was rude, didn't hear me out about my experience and even hung up me. I called back to further the discussion and see if there was a way we could work this out. He continued to be rude and acted as if I was not worth his time and even belittled me because this was my first time using hamptons service department. Phillip said things to try to secure deniability on his end: "weather can cause cracks to spread"... ok, then where did these new cracks come from? "You can't prove that we caused these damages" so cracks appearing on my windshield after you worked on it isn't proof?... and lastly, my favorite "the airbags are nowhere near your windshield"... my airbags that are in my dashboard, physically touching my windshield are "nowhere near" eachother according to Phillip.. He finally asked what I thought would be a good resolution and then shut me down because they don't do glass work after he already said they worked closely with a glass company. If I would've known this is the service level to be expected from Hampton Toyota, I'd have never purchased my wife's Avalon from them. You'd be better off buying a vehicle from Craigslist. At least they wouldn't belittle you over your business history eith them. More