Hampton Toyota
Lafayette, LA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Mr. Todd was very helpful and patient when helping us choose a car for our son. He was not pushy and did his best to get us the best deal possible. We would definitely go back to Mr. Todd for when it’s t choose a car for our son. He was not pushy and did his best to get us the best deal possible. We would definitely go back to Mr. Todd for when it’s time for us to get another car. Thank you, Mr. Todd for helping us get a great car!!! More
Hannah was amazing! Friendly and knowledgeable! She was very patient with us and answered every question we had. She is always available to help us out with any issue Friendly and knowledgeable! She was very patient with us and answered every question we had. She is always available to help us out with any issues! She even helped me set up a lot of the amenities in my new Infinity...which by the way is beautiful!! Go See Hannah at Hampton Toyota for your next purchase! Thank you all so much for your patience and guidance. We really appreciate it! More
Friendly, knowledgable, and great deals offered here. Ethan was attentive to my needs. Would definitely use them again for a vehicle purchase. Ethan was attentive to my needs. Would definitely use them again for a vehicle purchase. More
Sales person did not know about vehicle he was trying to sell me. Manager Jamie said she would call me about a cracked windshield to be repaired and I left multiple messages since and she still has not ret sell me. Manager Jamie said she would call me about a cracked windshield to be repaired and I left multiple messages since and she still has not returned my phone call. All they want is to sell the vehicles and forget about the customers. They do not honor their word to take care of the customer for something that was there prior to purchase. Very disappointing and will definitely think twice before going back for next vehicle. Brett in financing is awesome. Explains everything and works with the customer. More
Highly recommend Stephen! He’s very easy to talk to, informative, and very knowledgeable! Will definitely shop with him again in the future! He’s very easy to talk to, informative, and very knowledgeable! Will definitely shop with him again in the future! More
Waste of time and $3450. ..still wasn't fixed. Mechanic failed to fix the problem. He allegedly dropped the transmission pan and failed to see the issue - antifreeze in the tr ..still wasn't fixed. Mechanic failed to fix the problem. He allegedly dropped the transmission pan and failed to see the issue - antifreeze in the transmission and a lot of metal shavings. So, it's decided to change the torque converter. I go pickup my 4Runner, get to the Walgreens down the street...same shuddering. Get home and see my USAF hitchcover is broken! Next day, I take it to a transmission shop. That manager immediately told me that the torque converter is no longer in new condition being I drove more than 20 miles...shavings are now in the new converter. So, basically I'm out $3450 because a Toyota mechanic did not take the time to test drive my vehicle to check his work. Total FAIL. Service Manager, Philip, told me that I cannot get any kind of refund because they can't use the broken converter. And that he never heard of a radiator leaking into the transmission. Well, you just did!! And, I have purchased 2 Toyota vehicles from Hampton...NEVER again. Disgruntled Disabled Veteran More
We was very impressed the minute we drove onto the parking lot. Stephan greeted us with a Smile and Handshake and the facility was super clean which is A+ in our books. parking lot. Stephan greeted us with a Smile and Handshake and the facility was super clean which is A+ in our books. More
Our overall experience with Hampton was a positive one in general, but Candace was definitely a highlight. She was transparent and informative regarding all of our options without being pushy. She made what general, but Candace was definitely a highlight. She was transparent and informative regarding all of our options without being pushy. She made what is often an intimidating and overwhelming experience smooth and easy! More
Great experience will continue buying cars at Hampton toyota. Todd Johnson was helpful and easy to work with toyota. Todd Johnson was helpful and easy to work with More