Hampton Toyota

Sales person did not know about vehicle he was trying to sell me. Manager Jamie said she would call me about a cracked windshield to be repaired and I left multiple messages since and she still has not ret sell me. Manager Jamie said she would call me about a cracked windshield to be repaired and I left multiple messages since and she still has not returned my phone call. All they want is to sell the vehicles and forget about the customers. They do not honor their word to take care of the customer for something that was there prior to purchase. Very disappointing and will definitely think twice before going back for next vehicle. Brett in financing is awesome. Explains everything and works with the customer. More

Highly recommend Stephen! He’s very easy to talk to, informative, and very knowledgeable! Will definitely shop with him again in the future! He’s very easy to talk to, informative, and very knowledgeable! Will definitely shop with him again in the future! More

Waste of time and $3450. ..still wasn't fixed. Mechanic failed to fix the problem. He allegedly dropped the transmission pan and failed to see the issue - antifreeze in the tr ..still wasn't fixed. Mechanic failed to fix the problem. He allegedly dropped the transmission pan and failed to see the issue - antifreeze in the transmission and a lot of metal shavings. So, it's decided to change the torque converter. I go pickup my 4Runner, get to the Walgreens down the street...same shuddering. Get home and see my USAF hitchcover is broken! Next day, I take it to a transmission shop. That manager immediately told me that the torque converter is no longer in new condition being I drove more than 20 miles...shavings are now in the new converter. So, basically I'm out $3450 because a Toyota mechanic did not take the time to test drive my vehicle to check his work. Total FAIL. Service Manager, Philip, told me that I cannot get any kind of refund because they can't use the broken converter. And that he never heard of a radiator leaking into the transmission. Well, you just did!! And, I have purchased 2 Toyota vehicles from Hampton...NEVER again. Disgruntled Disabled Veteran More

I was very pleased with the time taken to explain options and the different packages available on the Tundra and the different packages available on the Tundra More

We was very impressed the minute we drove onto the parking lot. Stephan greeted us with a Smile and Handshake and the facility was super clean which is A+ in our books. parking lot. Stephan greeted us with a Smile and Handshake and the facility was super clean which is A+ in our books. More

Our overall experience with Hampton was a positive one in general, but Candace was definitely a highlight. She was transparent and informative regarding all of our options without being pushy. She made what general, but Candace was definitely a highlight. She was transparent and informative regarding all of our options without being pushy. She made what is often an intimidating and overwhelming experience smooth and easy! More

Great experience will continue buying cars at Hampton toyota. Todd Johnson was helpful and easy to work with toyota. Todd Johnson was helpful and easy to work with More

My experience buying a car here was very positive. Our salesman, Ethan, was very responsive and helpful. The manager, Jami was also so friendly and helpful. They made everything go very smooth. Our salesman, Ethan, was very responsive and helpful. The manager, Jami was also so friendly and helpful. They made everything go very smooth. More

I purchased a pre-owned vehicle and the individual service from Todd Johnson was great. My disappointment however, was the overall point of sale service. First, they forgot to add the sales tax into m service from Todd Johnson was great. My disappointment however, was the overall point of sale service. First, they forgot to add the sales tax into my financing, so the number changed from the original monthly quote. Second, I was disappointed the the vehicle had a good size windshield rock chip that was not taken care of. Third, when I was on the way home, the left rear tire was very low as noted by the system. I think the dealer should address small problems that make the difference between a good rating and an average rating. More