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Hampton Toyota
Lafayette, LA
1,323 Reviews
Welcome to Hampton Toyota in Lafayette Louisiana. Our facility is located in South Lafayette, the "Hub City," at 6191 Johnston St., 70503, in the heart of Acadiana, serving all surrounding areas like Carencro, Youngsville, Abbeville, Opelousas, New Iberia, Kaplan, Lake Charles, Alexandria, New Iberia, Kinder, Franklin, Morgan City, and Baton Rouge, just to name a few. Owner, Mark Hampton and his staff take a "customer first" approach, making sure that everyone is paired with an automobile that fits their needs and tastes, and has access to the best possible service thereafter. In other words, whether you are thinking of buying another car, truck, van, CUV, or SUV, or you are simply in need of parts, maintenance or repairs, you are guaranteed to be greeted by someone capable and ready to assist.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,323 reviews
November 01, 2021
I really love Hampton Toyota so much they have the best cars and the employees are so friendly and down to earth!! Would not go to any other dealership! cars and the employees are so friendly and down to earth!! Would not go to any other dealership! More
by Michala0616
Employees Worked With
Chance Menard
October 29, 2021
Great experience! Chance Menard was very friendly and personable and helpful without any pressure. I would definitely buy from him again! personable and helpful without any pressure. I would definitely buy from him again! More
by cassie584
October 29, 2021
The dealership is like any other car dealership with some annoying salespeople. However we met Mr. Kerry B. His approach to helping with any all all requests and general knowledge of the Toyota line was impr annoying salespeople. However we met Mr. Kerry B. His approach to helping with any all all requests and general knowledge of the Toyota line was impressive and refreshing. By far the best salesperson we’ve ever delt with. We will be looking fir another vehicle for our daughter next year and it is Kerry who I will call. More
by lwoodruff
Employees Worked With
Kerry Bissoon
October 27, 2021
Only place I go for a vehicle! Hands-down has the best salesman around Chance Menard!! Very caring, friendly, honest guy you can meet!!! salesman around Chance Menard!! Very caring, friendly, honest guy you can meet!!! More
by KatK88
October 24, 2021
My husband was looking at the Tacoma. He has a 2010 Tundra and was very pleased with it’s reliability. He needed a truck that had better gas mileage. He spoke to Candace Comeaux by phone. She was extre Tundra and was very pleased with it’s reliability. He needed a truck that had better gas mileage. He spoke to Candace Comeaux by phone. She was extremely helpful. So he decided to go to Hampton to look at the Tacomas. Candace was so helpful and a pleasure to deal with. He ended up buying a 2021 Tacoma with 1000 miles. Candace was extremely helpful. He was very pleased with his new truck. Candace is an asset to Hampton. My son-in-law is thinking about buying a truck. We will recommend Candace. More
by cmmsimar
Employees Worked With
October 22, 2021
I brought my car to the dealership last weekend to have the Toyota Cares and Auto Butler done. I had several spots of sap on my car which I told Brent my advisor. I said please make sure to remove it bef the Toyota Cares and Auto Butler done. I had several spots of sap on my car which I told Brent my advisor. I said please make sure to remove it before doing the auto butler. I get home and still have sap on my car. I called to complain and he told me that they just do the auto butler over it. I said WRONG. I had the same issue the time before and told my advisor and it was removed. So you just did the auto butler over it sealing the sap in even more. He assure me that he would have a manager call me this past Wednesday. No one ever called me. This is my 4th Toyota I have owned. Every time I have had issues it is with the service department. Not only do they lie to you they make promises they can't keep. What happened to customer service? The service department is the absolute worst. More
by cmg0107
Employees Worked With
Brent
October 21, 2021
Charles Boatman helped finance my husband’s truck. He was very personable. Dealing with him was a pleasure. He is an asset to Hampton. very personable. Dealing with him was a pleasure. He is an asset to Hampton. More
by cmmsimar
October 21, 2021
Wonderful service and helpful employees Wilburn help me very much he showed me what I was looking for I test drove and got the SUV I wanted he also showed everything I needed to know about the vehicle very much he showed me what I was looking for I test drove and got the SUV I wanted he also showed everything I needed to know about the vehicle Thanks again for your service Barbara Gilbert More
by Barbara
Employees Worked With
