Hampton Toyota

Hampton Toyota has the worst service department I have ever dealt with. Would give a ZERO but that is not an option on this review board. I will NEVER have a vehicle serviced nor will I ever purchase a ve ever dealt with. Would give a ZERO but that is not an option on this review board. I will NEVER have a vehicle serviced nor will I ever purchase a vehicle from Hampton Toyota. I asked to have the transmission oil, filter & gasket changed on my 2014 Tundra. First I was told there is NO filter for the transmission oil. FALSE. There is a filter and gasket for the transmission oil pan. After the incompetent Service Dept. worker found out there is a gasket, I was given an appointment at 7 am on 12-31-21. When I arrived for the appointment I asked about the service that was to be done on my vehicle and was told they do not replace the filter when changing the transmission oil, that it is flushed out with a chemical and the oil pan is not removed nor is the filter replaced. I specifically asked for the oil, filter & gasket to be replaced since the gasket has a slight leak. I was told by the service writer that they do not do that. What type of mechanic shop does not replace a leaking gasket and transmission oil filter when asked to do so? I would like to know how many customers get screwed by Hampton Toyota. Especially people that do not know better. Total waste of my time. I left with my vehicle and will have it serviced by someone competent and whom will do the worked that is asked. The only bright side is I asked before any work was done so I would not have to return with a still leaking gasket and overcharged for a service I would not have received. I am sure there are many customers that think they are treated well by Hampton but in reality being screwed because they don't know anything about their vehicles and rely on service departments being honest. I guess you can't trust anyone these days. Hope this review saves people from being taken advantage of by Hampton Toyota. B. Lavergne More

Hampton has helped me out so many extra times when they didn’t need to. They’ve always listened to what my needs and concerns were when purchasing a vehicle and I always refer people to Hampton didn’t need to. They’ve always listened to what my needs and concerns were when purchasing a vehicle and I always refer people to Hampton More

Great job helping me pick the perfect truck for the 2nd time I really love the tundra time I really love the tundra More

I called about a trade-in and gave my info and what I wanted.I talked to (Dustin Trahan)sales person. I showed up test drove the car he picked out and signed papers. In 2 hours we were done. Best sales p wanted.I talked to (Dustin Trahan)sales person. I showed up test drove the car he picked out and signed papers. In 2 hours we were done. Best sales person ever. More

Kerry was the first friendly face to approach us when we arrived and his friendly smile and professionalism was with him through our entire process. He went above and beyond to help us put everything where arrived and his friendly smile and professionalism was with him through our entire process. He went above and beyond to help us put everything where we wanted it. I would certainly recommend Kerry to all our friends, family members and more importantly, to strangers. Well worth the drive from Lake Charles. Thanks Kerry!!! Michael and Robin Abshire More

Alyssa helped us tremendously to get a new car. We were very much pleased with her empathetic and professional attitude towards customers. Thanks Alyssa! Toyota is legendary and we are very pleased with th very much pleased with her empathetic and professional attitude towards customers. Thanks Alyssa! Toyota is legendary and we are very pleased with the vehicle - no comments there! However, our experience with the General Manager was not very welcoming - very rude and unprofessional. More

Dealership was awesome everyone was very helpfully made me and family feel very comfortable will definitely recommend and hope to do more business me and family feel very comfortable will definitely recommend and hope to do more business More

Foerster was very nice and worked with me to find the right vehicle for my needs. right vehicle for my needs. More

I just purchased my forth vehicle from Hampton. The sales team were great. Stop by and see the sales team. Kade Kelemen and Dustin Trahan are among the best. team were great. Stop by and see the sales team. Kade Kelemen and Dustin Trahan are among the best. More

Kerry was very friendly and informative when helping me choose my new Toyota Tundra. I am very pleased with my purchase and look forward to a long relationship with Hampton Toyota. choose my new Toyota Tundra. I am very pleased with my purchase and look forward to a long relationship with Hampton Toyota. More