Hampton Toyota

We had been searching for a particular model car for a few months. We finally had an alert that there was a used one available on the lot. We live 2 hours out and I was afraid I would miss out on this o few months. We finally had an alert that there was a used one available on the lot. We live 2 hours out and I was afraid I would miss out on this one too, but I called and spoke with Max and the deal was just smooth from then on. He kept in contact with me throughout the process. More

Everybody here has great integrity and all are very helpful I would recommend to anyone helpful I would recommend to anyone More

Chance is very helpful and nice guy to deal with he got my husband in the trunk he wanted .. I would highly recommend him to my friends looking to purchase a Vehicle .. my husband in the trunk he wanted .. I would highly recommend him to my friends looking to purchase a Vehicle .. More

On June 30, 2022, I purchased a vehicle from Hampton Toyota. When I initially contacted Hampton about purchasing a vehicle, they were very responsive. Blake Hebert, the salesman, was professional and fr Toyota. When I initially contacted Hampton about purchasing a vehicle, they were very responsive. Blake Hebert, the salesman, was professional and friendly. After they got my signature on the paperwork, they refused to talk to me or return my calls when I had questions and needed help. Blake being a salesman unfortunately cannot help with the issues I am having. When I ask to speak to a manager, they say they do not have one. After having my car for two weeks, I got caught in a rainstorm and rain started pouring into the car from the windshield. When speaking to someone in the service department about it, I simply got this response “Well you bought a used car”. They make you sign all this paperwork that protects them, but what protects me from issues like this that they do not disclose to you when purchasing the vehicle. I do not believe that with all the rain we were getting while this car sat on their lot that they did not notice wet carpet and the mat filling up with water because this is what I experienced that first day I got caught in the rain. I cannot believe that Hampton Toyota would treat a customer, who just spent thousands of dollars at their business, like this. Now I cannot take my car out in the rain which we have been getting a lot of lately. Just imagine being at work and having to find an awning to move your car under or having to leave work early because the inside of your car is getting wet or your husband having to come swap out the car for the truck. It has been very frustrating and on top of that no one at Hampton will talk to us about this. I believe they changed the windshield because our salesman commented that they will change windshields when there is a crack in them. The windshield looks brand new. The Carfax did not show that the previous owners changed the windshield, but I know it was changed from talking to someone at Louisiana Auto Collision who told us that it is not a factory windshield. Hampton Toyota does not care about their customers once they get your signature. They just want your money. Don’t try to go over there to handle an issue either because they will call the police on you. This happened to us after only being there about five minutes and trying to resolve an issue with them that stemmed again from them refusing to talk to us over the phone. Voices were raised on both sides, so we asked to speak in a private room, but they refused to even talk about the issues. All I want is for Hampton Toyota to fix the issue with the windshield that was not done right by them to begin with or pay to have it fixed. More

Chance was a very great salesman. He sat there and waited with us through the long process and answered any of our questions. I would recommend anyone to go through him! He sat there and waited with us through the long process and answered any of our questions. I would recommend anyone to go through him! More

Great and very helpful salesman. Did anything he could to get me what I needed! I’d definitely go back to him and Hampton for another vehicle! Did anything he could to get me what I needed! I’d definitely go back to him and Hampton for another vehicle! More

Chance was great! He was very respectful of my preferences and price range, and I never felt like any car was being pushed onto me. A nice and honest dealer that I’de He was very respectful of my preferences and price range, and I never felt like any car was being pushed onto me. A nice and honest dealer that I’de trust to send my family and friends to. More

Hampton Toyota’s staff were all very welcoming and attentive. They had a large inventory of cars to select from in varying price ranges. Very pleased with our overall experience. attentive. They had a large inventory of cars to select from in varying price ranges. Very pleased with our overall experience. More

So very helpful to us when we purchase our vehicle! They made the purchase so easy. They made the purchase so easy. More

Dallas was amazing and extremely knowledgeable of my vehicle buying process! He kept me informed of everything that was going on the day I was at the dealership ❤️I will recommend to everyone vehicle buying process! He kept me informed of everything that was going on the day I was at the dealership ❤️I will recommend to everyone More