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Hampton Toyota
Lafayette, LA
1,310 Reviews
Welcome to Hampton Toyota in Lafayette Louisiana. Our facility is located in South Lafayette, the "Hub City," at 6191 Johnston St., 70503, in the heart of Acadiana, serving all surrounding areas like Carencro, Youngsville, Abbeville, Opelousas, New Iberia, Kaplan, Lake Charles, Alexandria, New Iberia, Kinder, Franklin, Morgan City, and Baton Rouge, just to name a few. Owner, Mark Hampton and his staff take a "customer first" approach, making sure that everyone is paired with an automobile that fits their needs and tastes, and has access to the best possible service thereafter. In other words, whether you are thinking of buying another car, truck, van, CUV, or SUV, or you are simply in need of parts, maintenance or repairs, you are guaranteed to be greeted by someone capable and ready to assist.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,310 reviews
May 22, 2023
Todd was terrific. He was very helpful and understanding. All our needs were met with courtesy and professionalism. He was very helpful and understanding. All our needs were met with courtesy and professionalism. More
by heatherraeledet13
Employees Worked With
May 16, 2023
Service suck. Brought my Tundra in for an A/C controller issue and Service Manager Tom, botched the diagnosis. My advise is to stay away! Brought my Tundra in for an A/C controller issue and Service Manager Tom, botched the diagnosis. My advise is to stay away! More
by scottborel
Employees Worked With
May 12, 2023
Very nice dealership and sales staff. Stayed well over the closing time to get my deal done without any hesitation. Wonderful to work work. Stayed well over the closing time to get my deal done without any hesitation. Wonderful to work work. More
by Kfirmin70
May 08, 2023
I recently purchased a vehicle from Hampton and I must say this was the easiest car purchase experience I've ever had. Todd Johnson and a couple of friendly folks in the finance department made this proce say this was the easiest car purchase experience I've ever had. Todd Johnson and a couple of friendly folks in the finance department made this process very pleasant and quick. In my particular situation I thought I'd have to wait a couple of weeks to drive off the lot but Todd made sure I got keys early and worked with the finance team so that I didn't have to wait. I'm very happy with my purchase and the staff at Hampton, couldn't ask for better!! More
by ashleymacwilliams
Employees Worked With
May 01, 2023
My daughter thought she purchased a vehicle from Hampton. She was excited for her first big purchase and her first vehicle. We didn't take car home when she was financed because we needed insurance on it. Ou She was excited for her first big purchase and her first vehicle. We didn't take car home when she was financed because we needed insurance on it. Our salesman asked if I had my insurance showing shes an eligible driver, I provided it. The Monday we went get vehicle. She showed her salesman proof of insurance. He looked at it and handed her the keys. We left the following day to see my son off for his deployment. When time to pay her note came, the bank wouldn't answer, put her on hold or just hung up. She texted salesman and he told her wait a couple days, she should get welcome package. The day after note was due I called finance company and demanded to talk to supervisor. They had no account for her. The Monday Dustin called us to go back to Hampton. While on way he called to tell us we will be happy, he got us a better deal thru a different bank. We signed papers, she left in her car and I left in mine. 20 mins later, she calls me saying Jami called her saying she didn't have insurance for 2 months, finance company didn't accept proof of income that she needed to bring car back, she's driving a stolen vehicle. She then put Dustin on the phone and explained the salesman never made a copy of her insurance just my insurance with her as a driver. I told her no, we were running late for work that we will contact finance company and provide what they need. Fast forward to the Friday, Jami called our place of employment and asked if we were in. When we arrived at work, I returned her call only to be transferred back and forth to different people. Next thing that happens is a tow truck came to WORK and took her car. She put $3300.00 down. Hampton sent her a check for $1990.00. They charged her for milage, the tow truck, and detailing it. She had the vehicle for 52days. She did everything right. She put money down for insurance and paid 2 months insurance. They ruined her first time buyer experience and cost her $$$. She's a single mom. Shame on you all! More
by Crys
April 27, 2023
The process was simple and smooth. His professionalism was top notch. From the first phone call to the follow up calls, Todd was a pleasure to work with. His professionalism was top notch. From the first phone call to the follow up calls, Todd was a pleasure to work with. More
by Nella
April 26, 2023
I’m a 1st time buyer and my experience with Surika as my salesman was pleasant . He was prompt, informative, honest, and easy to work with. He made sure I left with exactly what I wanted a 2020 Honda civic! salesman was pleasant . He was prompt, informative, honest, and easy to work with. He made sure I left with exactly what I wanted a 2020 Honda civic! Will definitely go back for all my car buying needs! More
by S. Hamilton
Employees Worked With
Surika Xayamongsa
April 25, 2023
Very Helpful, and understanding of what I was trying to do, made me feel welcome, along with everyone else there do, made me feel welcome, along with everyone else there More
by rforehand1
Employees Worked With
April 25, 2023
I worked with Elijah, Jamie and Kyle mostly and I truly was dreading the experience after you find your vehicle. It normally takes so long to do paperwork. They kept it to a minimum and I appreciate that was dreading the experience after you find your vehicle. It normally takes so long to do paperwork. They kept it to a minimum and I appreciate that. I went one afternoon so they could see my trade in and thought I did a little of the paperwork but the ball was dropped and none of the paperwork was actually completed so when I went back to pick up my vehicle, I had to the paperwork from start. I picked a 4 Runner that was instransit and it actually came in early so I was excited about that. I love my 4Runner and I highly recommend Hampton Toyota More
by Sandie Champagne
Employees Worked With
Other Employees :
Kyle Vidrine, Elijah Edmond, Dustin Trahan
April 21, 2023
I am very satisfied with this dealership. Miss Jami an Dallas were very efficient an professional. Customer service is great, on a 1 to 10 Hampton is a 10. Miss Jami an Dallas were very efficient an professional. Customer service is great, on a 1 to 10 Hampton is a 10. More
by mdressel93
Employees Worked With
