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Hampton Toyota
Lafayette, LA
1,313 Reviews
Welcome to Hampton Toyota in Lafayette Louisiana. Our facility is located in South Lafayette, the "Hub City," at 6191 Johnston St., 70503, in the heart of Acadiana, serving all surrounding areas like Carencro, Youngsville, Abbeville, Opelousas, New Iberia, Kaplan, Lake Charles, Alexandria, New Iberia, Kinder, Franklin, Morgan City, and Baton Rouge, just to name a few. Owner, Mark Hampton and his staff take a "customer first" approach, making sure that everyone is paired with an automobile that fits their needs and tastes, and has access to the best possible service thereafter. In other words, whether you are thinking of buying another car, truck, van, CUV, or SUV, or you are simply in need of parts, maintenance or repairs, you are guaranteed to be greeted by someone capable and ready to assist.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,313 reviews
February 10, 2012
Bought a Sienna Van, and by the time I got home I had a Check Engine Light on. And instead of trying to work with me, I got stone walled. I took it to another Toyota Dealership and they repair the issue. T Check Engine Light on. And instead of trying to work with me, I got stone walled. I took it to another Toyota Dealership and they repair the issue. The reason I give them such low marks is there was NO customer service here..."you bought it, you own it" More
by jleefe
Employees Worked With
Sales Manager
December 21, 2011
Awesome experience with little wait time is how I describe this dealership. I received service right away and was given a reasonable price on a vehicle that I am truly enjoying. I gave a high ratin describe this dealership. I received service right away and was given a reasonable price on a vehicle that I am truly enjoying. I gave a high rating because customer service was the top priority at Hampton Toyota. More
by adl4327
Employees Worked With
Latosha Lantier, Latosha Lantier Trahan
December 21, 2011
Every time that I go to Hampton for service they are always professional and gets the job done quickly! I have never waited more than 5 mins before a service adviser approached me for information. The t always professional and gets the job done quickly! I have never waited more than 5 mins before a service adviser approached me for information. The techs always kept me informed on what they were doing to my car, as well. More
by kmoore04
Employees Worked With
Glenn Moore and Mickey Trahan
December 21, 2011
So far every experience I have had with the sales department has been nothing but first class. They seem to really care about me as a customer and they make me feel like my needs are first. Keep up t department has been nothing but first class. They seem to really care about me as a customer and they make me feel like my needs are first. Keep up the good work!!! More
by hookem1
Employees Worked With
Other Employees :
Chai, Kyle, and Mike, Michael Alfano, Kyle Vidrine
December 19, 2011
the personnel at hampton are always very friendly and courteous. I have purchased a few cars here, and will continue to do so. I would definetly recommend Hampton toyota to anyone looking for a Toyota. courteous. I have purchased a few cars here, and will continue to do so. I would definetly recommend Hampton toyota to anyone looking for a Toyota. Joellyn riggle More
by jriggle
Employees Worked With
2
December 15, 2011
Purchased new car. Very easy transaction. Professional sales team. No high pressure. No hidden costs. Was introduced to service team. All warranties were carefully explained. All questions answered. sales team. No high pressure. No hidden costs. Was introduced to service team. All warranties were carefully explained. All questions answered. More
by jbrodnax
Employees Worked With
5
December 07, 2011
Excellent experience. Great deal of consideration for my time, as well as finding the vehicle that met my needs and expectations. Mr. Boatmon worked hard over the course of a couple of weeks to find the ve time, as well as finding the vehicle that met my needs and expectations. Mr. Boatmon worked hard over the course of a couple of weeks to find the vehicle with the specific combination of features and color that I was looking for. Straight forward and honest dealing. Vehicle was delivered as promised, great explanation of vehicle features -even linked my iPhone to the bluetooth for me. More
by msibille
December 05, 2011
We were just looking at cars, deals/incentives were so good, decided to purchase day we went in. Entire process was pleasant and quick. Always heard good things about Hampton dealerships and I was sold wi good, decided to purchase day we went in. Entire process was pleasant and quick. Always heard good things about Hampton dealerships and I was sold with our experience. Good deals and helpful and friendly employees. More
by dennislacoste
Employees Worked With
Mike Perry and ??
December 05, 2011
IT WAS A PLEASURE TO DO BUSINESS AT HAMPTON. THEY WERE ALL VERY PERFESSIONAL, KIND AND FORM THE SALES THROUGH THE FINANCING. THANK YOU ROBIE FOR BEING JUST YOU. MARY CARR ALL VERY PERFESSIONAL, KIND AND FORM THE SALES THROUGH THE FINANCING. THANK YOU ROBIE FOR BEING JUST YOU. MARY CARR More
by mkunce
Employees Worked With
ROBIE CHOATE, Robie Choate
December 05, 2011
I'm a married mother of 2 with a disability and because of Hampton Toyota Scion taking the extra time to help us, they got us in a vehicle that was not only perfect for my family, but also comfortable and of Hampton Toyota Scion taking the extra time to help us, they got us in a vehicle that was not only perfect for my family, but also comfortable and user-friendly for me and my particular physical needs. Thanks Darrell Boudreaux and Hampton Toyota Scion More
by phebert
Employees Worked With
2
