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Hampton Toyota

Lafayette, LA

4.7
1,325 Reviews
Welcome to Hampton Toyota in Lafayette Louisiana. Our facility is located in South Lafayette, the "Hub City," at 6191 Johnston St., 70503, in the heart of Acadiana, serving all surrounding areas like Carencro, Youngsville, Abbeville, Opelousas, New Iberia, Kaplan, Lake Charles, Alexandria, New Iberia, Kinder, Franklin, Morgan City, and Baton Rouge, just to name a few. Owner, Mark Hampton and his staff take a "customer first" approach, making sure that everyone is paired with an automobile that fits their needs and tastes, and has access to the best possible service thereafter. In other words, whether you are thinking of buying another car, truck, van, CUV, or SUV, or you are simply in need of parts, maintenance or repairs, you are guaranteed to be greeted by someone capable and ready to assist.
Contact Dealership

6191 Johnston St

Lafayette, LA

70503

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Showing 1,325 reviews

May 20, 2017

knowledgable staff Adam McDonald made a stressful situation a little less stressful by being so knowledgable and persistent to make a deal. After the sale, he sat with m More

by lovemytoyota
Recommend Dealer
Yes
Employees Worked With
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McDonald
May 22, 2017 -

Hampton Toyota responded

Hi lovemytoyota! Thank you for choosing Hampton Toyota, and for letting us know about your visit. We are very glad to hear that Adam and Chai provided you with such a great experience. If you have any further questions about the bells and whistles, please do not hesitate to call or come back by the dealership.

April 26, 2017

This place is a coin flip To preface this review I will say back in 2014 my wife and I purchased a new vehicle from this dealership and had a pleasant overall experience. Fast More

by realcustomerla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam
May 22, 2017 -

Hampton Toyota responded

Hello realcustomerla, It appears as if we owe you a couple of apologies. First, we somehow missed your review until this morning, so we would like to apologize for not responding in a timely manner. Second, and most importantly, our sincere apologies for your most recent experience with our dealership. We very much appreciate you letting us know, as we need this sort of feedback in order to improve training and procedures. If you would like to speak with us about it, please call our General Manager, Robie Choate, at 337-984-5010 ext 202. We are currently in the process of upgrading our facility so as to better serve our customers and the community. We do hope that you will give us another opportunity to earn your business back. Perhaps by using our soon-to-be new and improved service department. Regardless, we do appreciate your business and your feedback, and we hope to have the chance to work with you again in the future.

April 17, 2017

Amazing team at Hampton Toyota (Ryan Bourque and Jamie) Amazing teamwork, friendly, and extremely helpful service at Hampton Toyota. Purchased a 2017 Toyota Corolla LE for my first car. Ryan and Jamie were More

by Kay246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Bourque
Apr 19, 2017 -

Hampton Toyota responded

Congratulations on getting your first car, Kay246! It's a great feeling, isn't it? We are so happy to hear that you had such a positive experience with Ryan and Jamie, and we would just like to say thank you for your business.

April 04, 2017

Friendly and fast service very professional The staff and service here are amazing they greet you with a smile and listen to your needs the dealership is very nice and clean I will never buy veh More

by Samsteph123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Sittig (salesman), Craig Alemand
Apr 05, 2017 -

Hampton Toyota responded

Samsteph123, thank you for the glowing recommendation! We are so glad to hear that you had such a positive experience. Welcome to the Hampton Toyota family!

March 27, 2017

Review of Jared Navarre We purchased a used vehicle from Jared Navarre and we where extremely pleased at the salesman ship and service we received. Thank you Mr. Jared for More

by kateena mccain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Navarre
Mar 28, 2017 -

Hampton Toyota responded

Hi Kateena, it was our pleasure. And we will be sure to let Jared know how happy you are with the service he provided. Congratulations on your new-to-you vehicle!

March 25, 2017

Ryan and russell Thanks for all your help guys with helping us purchase our latest vehicle. The service we received from you guys was outstanding!!!!!!!! We definitely More

by Jimbobbillybob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Zay and Ryan bourque
Mar 28, 2017 -

Hampton Toyota responded

You're very welcome, and thank YOU for your business! We're glad to hear that you had a positive experience and we look forward to seeing you again.

March 21, 2017

Review of our salesperson When I was looking to trade in my vehicle I went online looking at Hampton Toyota for an SUV . I was contacted by Samantha about testing driving a RAV More

by Bonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Dyer Wheeler
Mar 22, 2017 -

Hampton Toyota responded

Hi Bonny, Congratulations on your new RAV4! It's a great vehicle and we know you're going to love it for years to come. We look forward to seeing you in our service department also. And we will definitely let Samantha and Jamie know how pleased you are with the service they provided and how much you appreciated their efforts. We appreciate your business and look forward to a long and happy relationship. Welcome to the Hampton Toyota family!

March 12, 2017

She is a wonderful person and worker Ms. Samatha was a lifesaver. I was very uncertain about what I wanted. But she saved the day. She picked out a few SUV'S out that she thought i would More

by Kimberly Landry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Jardell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Dyer Wheeler
Mar 13, 2017 -

Hampton Toyota responded

Hi Kimberly, Congrats on your new SUV! We hope you have many great years with it. We are happy to hear that you had such a positive experience with Samantha. Welcome to the Hampton Toyota family!

March 08, 2017

5 star service! We had a wonderful experience buying our Toyota 4Runner with Hampton Toyota! Our salesman Adam McDonald was very personable and made the decision maki More

by Kari L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McDonald
Mar 09, 2017 -

Hampton Toyota responded

Thank you for sharing your story, Kari. We are delighted to hear that you had such a positive experience with Adam and Chai. And we appreciate the recommendation. Congratulations on your new 4Runner!

March 08, 2017

Excellent as Always Dealership did not have the model 4Runner we were looking for, but in five days they had found and received the model with the equipment that we were More

by beaux116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Degueyter
Mar 09, 2017 -

Hampton Toyota responded

Hi beaux116, we are very glad to hear that you had such a positive experience with Josh. Please feel free to give us a call or stop back by the dealership if you have any further questions about your new ride. And thank you for your business!

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