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Hampton Toyota
Lafayette, LA
1,318 Reviews
Welcome to Hampton Toyota in Lafayette Louisiana. Our facility is located in South Lafayette, the "Hub City," at 6191 Johnston St., 70503, in the heart of Acadiana, serving all surrounding areas like Carencro, Youngsville, Abbeville, Opelousas, New Iberia, Kaplan, Lake Charles, Alexandria, New Iberia, Kinder, Franklin, Morgan City, and Baton Rouge, just to name a few. Owner, Mark Hampton and his staff take a "customer first" approach, making sure that everyone is paired with an automobile that fits their needs and tastes, and has access to the best possible service thereafter. In other words, whether you are thinking of buying another car, truck, van, CUV, or SUV, or you are simply in need of parts, maintenance or repairs, you are guaranteed to be greeted by someone capable and ready to assist.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,318 reviews
April 08, 2025
They are real nice people that understand you and every effort to help you best of their ability and i really appreciate them i would send someone to them effort to help you best of their ability and i really appreciate them i would send someone to them More
by koriew73
April 07, 2025
Good service from start to finish. Really enjoyed the non-pressure selling from my sales consultant Tyler. Really enjoyed the non-pressure selling from my sales consultant Tyler. More
by blair_christ
April 03, 2025
I bought 3 vehicles from Hampton Toyota this recent purchase was the best one because I truly had a good salesman this last time he was so friendly with us and really explained everything really well t purchase was the best one because I truly had a good salesman this last time he was so friendly with us and really explained everything really well to us great experience More
by miguezwayland
April 02, 2025
Out of the five dealers I contacted to Sale my new 2024 Jeep Grand Cherokee altitude with under 100 miles, Todd was the only one that listened to me with out trying to hustle me like some of the others in Jeep Grand Cherokee altitude with under 100 miles, Todd was the only one that listened to me with out trying to hustle me like some of the others in town into buying a new Vehicle. Todd showed me the options I knew the value of the trade in and he told me the exact amount. Then we looked at the price range that I had in mind. The reason why I chose Todd Johnson is because he was honest from the start. and listened to me. He was also direct, It was that easy.The Vehicle I chose is a 2025 Hybrid Camry LE ,(one of the best on the market! consecutively years in a row and great price from all the articles I read) and I could not be happier with. Looks,comfort, 50 plus miles to the gallon, great acceleration which you really need in Lafayette traffic, great warranty. This has been the best experience with buying a car, I have ever had. Thank You Mr. Johnson for a outstanding experience and welcoming me to the Toyota Hampton family.Will be seeing you during the scheduled maintenance.I highly recommend you to others for your Honesty,integrity and listening so well to what I wanted...Hampton has got it going on in Acadiana. Highly suggest that others thinking about trade in's and are interested in buying a new vehicle, go to Hampton and ask for Mr. Todd Johnson! He will hook you up! Oh and the interest rates are really good to buy a car compared to other dealers that I researched.I suggest getting the Gold warranty that includes window chips dings dent to your doors and all other parts not covered as well as a type of ceramic coating every 6 months to keep your vehicle looking good to protect the paint and shine. Ms. Candace Comeaux took me into the office and explained the level of warranty's and which one I may like to purchase. She was very kind and explained everything in detail. Do your research and you will see that Todd is the man to do business with and with no run around. Thanks again Hampton Toyota and Mr Johnson. More
by Winning!
March 30, 2025
Excelente vendedor siempre muy amable y gracias a su paciencia y dedicación mi familia a encontrado el asunto perfecto el auto de nuestros sueños y cuando digo pasiencia es porque es así yo soy una cli paciencia y dedicación mi familia a encontrado el asunto perfecto el auto de nuestros sueños y cuando digo pasiencia es porque es así yo soy una clienta muy indecisa ala hora de comprar y gracias a su asesoría pude comprar mi auto y el de mi hija More
by amyrios166
Employees Worked With
March 26, 2025
Dallas was very helpful during my car buying process. I was nervous walking in and he helped me throughout the process. I would absolutely recommend Dallas to anyone who is looking to purchase a new Toyo I was nervous walking in and he helped me throughout the process. I would absolutely recommend Dallas to anyone who is looking to purchase a new Toyota! More
by Taylor King
Employees Worked With
March 12, 2025
Warning don’t buy from this place! Both of the managers will lie and twist their stories to avoid blame and will take advantage of naïve customers! On December 27, at around 6:00 PM, m Both of the managers will lie and twist their stories to avoid blame and will take advantage of naïve customers! On December 27, at around 6:00 PM, my Mother purchased a 2020 Kia sportage, paid in full from Hampton Toyota. We left the vehicle with the dealership overnight and returned the next morning to pick it up. Upon inspecting the vehicle we noticed wires hanging out where a speaker should have been and damage to the inside of the vehicle from the removal. We were not aware of the speaker’s existence until the dealership’s manager(Colin) informed us that an aftermarket speaker had been removed without our knowledge or consent. My mom and aunt were present during the conversation, and both witnessed the manager admitting that the speaker had been removed by an employee.However, when we requested compensation for the missing speaker, the dealership changed their story, suggesting the speaker could have been stolen instead. Jami(manager) claims that the dealership rarely locks their vehicles overnight which is shocking for such a big name dealership like Toyota. If this had truly been the case, we question why the dealership did not call the police or review the surveillance footage immediately after the incident occurred. The dealership also claimed that the surveillance footage was deleted after 30 days, further hindering any investigation into the incident. Despite their initial admission and changing statements, the dealership refused to compensate my Mom for the missing speaker. The dealership dismissed our concerns and is now claiming that we waited too long to file a complaint. One of the reasons we did not immediately follow up was that we were waiting on the dealership to contact us about a broken part from the incident in the car that was supposed to be repaired. We were told we would be contacted when the part arrived, but after two months, we never received any updates. Since we were already expecting a call from the dealership, we waited for them to reach out before bringing up the missing speaker again. When we finally followed up, we were told we had no legal standing because more than 30 days had passed. However, the dealership was aware of the missing speaker from the beginning and failed to take proper action at the time. We feel that the general manager tried to take advantage of the fact that we were naïve customers who were unfamiliar with dealership regulations. The dealership, on the other hand, knew their policies from the start and failed to handle the situation properly. If they truly believed the speaker was stolen, why didn’t they review security footage or report it when it first happened? Instead, they dismissed our concerns and then later used the 30-day timeframe against us. Additionally, during my conversation with the general manager, she stated that the previous owner had the right to come take the speaker out if they wanted to. This is completely unacceptable, as the vehicle was legally ours after purchase, and any modifications or components in the vehicle at the time of sale should have remained intact. This statement further proves that the dealership failed to protect our purchase and is now trying to deflect responsibility instead of admitting fault. The dealership has argued that, since my mother signed paperwork stating that no damage would be covered after 30 days of purchase, we have no legal standing to seek compensation for the missing speaker. However, this clause is irrelevant in this situation because: The speaker was removed after the sale, and the removal was not disclosed at the time of purchase. The issue is not damage but the removal of a part of the vehicle, which was a material condition of the sale that we should have been made aware of before completing the transaction. The dealership’s failure to preserve evidence and their shifting stories suggest deceptive business practices, which should not be waived by any signed paperwork. More
by cn.ziegler
March 05, 2025
If I could Tosha Stein 10 stars I would. I been knowing her for some years now. Y’all are blessed to have her!!! Not just because of her skill set. But the type of person she is. When I see I been knowing her for some years now. Y’all are blessed to have her!!! Not just because of her skill set. But the type of person she is. When I see Tosha I see integrity, Character, Woman of Faith, leadership. She’s the real deal. Even after I bought my car from y’all. Her Follow up customer service has been amazing. I had to switch over my plates and title to Missouri laws. She took time out her schedule to make sure I fill out application right and had all the documents I needed to make it smooth tranfer of my plates and title!!! I have alot love for Tosha always so kind and helpful. I go on. Yall please take care of her she’s one of the good ones God bless!!!!! :) More
by desmond33788
February 28, 2025
We 85 dad and I were were not helped but overpriced. ..thank you for nothing ..thank you for nothing More
by tabbiann2008
Employees Worked With
February 16, 2025
Hampton is a great dealership experience and Todd was excellent in getting me the car I wanted. Always very courteous and helpful. I am very happy with my purchase and will return Someday for an upgrade. excellent in getting me the car I wanted. Always very courteous and helpful. I am very happy with my purchase and will return Someday for an upgrade. More
by 1newCar
Employees Worked With
