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Hampton Toyota
Lafayette, LA
1,326 Reviews
Welcome to Hampton Toyota in Lafayette Louisiana. Our facility is located in South Lafayette, the "Hub City," at 6191 Johnston St., 70503, in the heart of Acadiana, serving all surrounding areas like Carencro, Youngsville, Abbeville, Opelousas, New Iberia, Kaplan, Lake Charles, Alexandria, New Iberia, Kinder, Franklin, Morgan City, and Baton Rouge, just to name a few. Owner, Mark Hampton and his staff take a "customer first" approach, making sure that everyone is paired with an automobile that fits their needs and tastes, and has access to the best possible service thereafter. In other words, whether you are thinking of buying another car, truck, van, CUV, or SUV, or you are simply in need of parts, maintenance or repairs, you are guaranteed to be greeted by someone capable and ready to assist.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,326 reviews
April 30, 2025
Mr. Chacon was very professional and kind. He was very friendly, patient and helpful. He is the best seller! He helped us a lot during our purchase process. friendly, patient and helpful. He is the best seller! He helped us a lot during our purchase process. More
by manbar92
Employees Worked With
April 29, 2025
We had a disappointing experience with this dealership, particularly due to the actions of the manager. A week prior to our return visit, we had received a written quote for a vehicle from another manager particularly due to the actions of the manager. A week prior to our return visit, we had received a written quote for a vehicle from another manager and a salesperson. Based on that agreement, we sold our existing vehicle in preparation for the purchase. However, when we came back to proceed, The manager dismissed the previously agreed-upon pricing in an unprofessional manner, even referring to it as “xx” while speaking in hushed tones. He then disrupted the transaction by turning off the salesperson’s computer, effectively preventing us from placing a deposit on the vehicle we had selected. When we returned again in an effort to move forward, we found that the numbers had changed significantly, with no clear explanation. Throughout our interactions, The manager chose to speak about us indirectly with other staff instead of addressing us openly and respectfully. The entire experience left us feeling misled and disrespected. More
by Jose
Employees Worked With
April 29, 2025
I have nothing but wonderful words to say about my dealings with Todd at Hampton. Starting with a simple phone call from an online inquiry, I never felt any pressure. He answered my questions, let m dealings with Todd at Hampton. Starting with a simple phone call from an online inquiry, I never felt any pressure. He answered my questions, let me know what was available and asked ME when he could contact me again if I didn’t make it to the dealership. I made it earlier than expected, he showed me a Grand Highlander that met all of my wishlist (and much much more), got me a great number on my trade and still didn’t pressure when we started talking numbers. It’s very refreshing to be given time to make a decision. I hadn’t intended to purchase that day. I thought I was going to make a future deal…I got lucky! I was introduced to the service department and told where to go for anything I’ll need. Candace in the financing department was also amazing…very good explanations and no pressure! I have no doubt that anything I’ll need will be handled! More
by Selina
April 24, 2025
Dealership is very professional, helpful and answering all questions and concerns. Our salesman Todd was very professional answered all of our questions once we found a car that we purchase, he walked us all questions and concerns. Our salesman Todd was very professional answered all of our questions once we found a car that we purchase, he walked us through all the accessories, very knowledgeable, professional, setting everything up, making our car buying process comfortable More
by Bigb970
Employees Worked With
April 21, 2025
Our entire experience was relaxed and smooth. Bernard willingly and patiently answered all the questions we had and didn't try to rush or pressure us into making a decision. The finance person wa Bernard willingly and patiently answered all the questions we had and didn't try to rush or pressure us into making a decision. The finance person was equally helpful and transparent throughout the process. We give Bernard 5 Stars. More
by fjoseph49@bellsouth.net
April 18, 2025
My wife has some mobility issues and Todd worked with us and found us the perfect car. He was a pleasure to work with and I'd recommend him to anyone. No pressure, but every contact was positive. and found us the perfect car. He was a pleasure to work with and I'd recommend him to anyone. No pressure, but every contact was positive. More
by flimouze@lusfiber.net
April 16, 2025
Todd was great and made the process smooth and painless. Hampton is always my go to when I need a new car. Hampton is always my go to when I need a new car. More
by Austindwood96
April 13, 2025
Ethan was very helpful and very friendly. Great communication, will buy from again. Thanks for a great experience Great communication, will buy from again. Thanks for a great experience More
by bk
April 08, 2025
They are real nice people that understand you and every effort to help you best of their ability and i really appreciate them i would send someone to them effort to help you best of their ability and i really appreciate them i would send someone to them More
by koriew73
April 07, 2025
Good service from start to finish. Really enjoyed the non-pressure selling from my sales consultant Tyler. Really enjoyed the non-pressure selling from my sales consultant Tyler. More
by blair_christ
