Hampton Chevrolet
Hampton, VA
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rudeness I made an appointment to get my oil change and state inspection since it is due at the end of this month and with my schedule so busy I made the appoi I made an appointment to get my oil change and state inspection since it is due at the end of this month and with my schedule so busy I made the appointment for after 4pm. Several days went by with no call for verification, so I called to verify and the guy practically laughed in my face when told him the appointment I had made. Stating that his guys are gone by 4pm, when I have picked up my car and dropped off my car well after 4 before. I explained to him that my schedule was too tight to change, but he wouldn't listen saying I have till the 31st of this month, which wont work due to my schedule. So he gave me the number to kelly (on the blue team I believe), I was answered with a hang up. When I bought this car from this dealership, everyone was welcoming and treated everyone nicely and when there were damages done to my car, Joe and his team in the collision center took excellent care of my car and had it done right has he predicted, and I was super excited to get my car back (still am), and the people who sold me the car were really friendly which I would suggest anyone looking for a car to come here. As for the rudness I received on my appointment I had made through the website, I was super dissatisfied with how they had responded. Forcing me to make another appointment which I am hoping to be called to verify my confirmation. More
Just Bought My Fourth Malibu from Hampton Chevrolet Welcoming, polite, courteous, friendly, helpful, knowledgeable. I have dealt with Hampton Chevrolet for over 30 years. I am a huge Malibu fan, just Welcoming, polite, courteous, friendly, helpful, knowledgeable. I have dealt with Hampton Chevrolet for over 30 years. I am a huge Malibu fan, just bought my fourth (or fifth?) Malibu! Thank you Paul London and Bob Powers for listening to my requirements and searching out the perfect car for me! Follow-up maintenance service has always been excellent thanks to Jim Goslee and his White Team. More
Amazing staff and service! Mike and the staff are amazing! They alway take excellent care of me and my vehicles and they provide the service with a smile. I have recommended the Mike and the staff are amazing! They alway take excellent care of me and my vehicles and they provide the service with a smile. I have recommended them to my family and friends and will continue to do so. More
Wonderful dealership to do business with!! Everyone at Hampton Chevrolet is very courteous @ friendly. Top notch service every time I need my car serviced.. This is the 2nd vehicle that I h Everyone at Hampton Chevrolet is very courteous @ friendly. Top notch service every time I need my car serviced.. This is the 2nd vehicle that I have purchased from Hampton Chevrolet and I have never been disappointed from beginning of my purchase to taking my car to be serviced. Wait time while my car was being serviced is always quick , they never fall short of making you feel at home with fresh coffee or water ., More
White Team Jim Goslee has been my service team leader for several years and always takes excellent care of my vehicles. I can count on him to stay on top of my m Jim Goslee has been my service team leader for several years and always takes excellent care of my vehicles. I can count on him to stay on top of my maintenance needs. He and the service department are the reason I continue to do business with Hampton Chevrolet. More
Regular service work As a long time friend of Hampton Chevrolet, I am absolutely astounded at what top level service they ALWAYS provide. Never a fall off, and that is ver As a long time friend of Hampton Chevrolet, I am absolutely astounded at what top level service they ALWAYS provide. Never a fall off, and that is very hard to accomplish.....over and over again. Phillip Stallings is such a pleasure to work with, as he is the point person for everything that is done to my vehicle. He is very knowledgeable and explains things so very well. Could not be more pleased. More
Excellent!! Shane was very helpful with all of my questions and knowledgeable about the Chevy line of cars. He is not pushy, no nonsense, straight forward when ne Shane was very helpful with all of my questions and knowledgeable about the Chevy line of cars. He is not pushy, no nonsense, straight forward when negotiating and pleasant to speak with. No sales trickery. By far the best experience I have had at a dealership. If you want a simple low-stress purchasing experience I would recommend Shane and Hampton Chevrolet Mazda to anyone. More
Great experience Shane was very knowledgeable, professional, and an overall great guy. This was by far my best car buying experience. I highly recommend purchasing you Shane was very knowledgeable, professional, and an overall great guy. This was by far my best car buying experience. I highly recommend purchasing your next vehicle from him! More
Superb Service!! I was promised that the services to be completed would be done in 1.5 hrs. Actual completion was in just under 1.0 hour. Superb!!! I was promised that the services to be completed would be done in 1.5 hrs. Actual completion was in just under 1.0 hour. Superb!!! More
Great to work with They were great in negotiating a price with me before I even set foot in the dealership. Once I arrived I worked with Shane Outland, who was wonderful They were great in negotiating a price with me before I even set foot in the dealership. Once I arrived I worked with Shane Outland, who was wonderful. Shane was truly interested in making sure my needs were met and stayed well past closing time to make sure that I was taken care of. There was no hassle and I got a great car at a good price. More