
Hampstead Pre-Owned
Hampstead, MD
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
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As a second time customer, I will say that Hampstead PreOwned has truly built themselves up to quite the empire within the last few years. They are an all-around excellent dealership and I would definit PreOwned has truly built themselves up to quite the empire within the last few years. They are an all-around excellent dealership and I would definitely buy a car from them again. Raquel, my salesperson, and Jason, my loan officer, are true professionals in their industry. I would like to give a bit of insight about their operations for anyone in the market. Please do not take this negatively, but as a heads up for anyone who does not know what to expect. Hampstead Pre Owned operates much like a restaurant. The sales people are helping multiple customers at once and there is an uneven ratio between sales people and loan officers. This does cause a bit of a wait between agreeing to purchase the vehicle and actually signing the loan paperwork and leaving with your keys. My total time at the dealership was three hours, with approximately two hours of me sitting by myself waiting in line for the loan officer. Keep this in mind when bringing your kids, or if you’re an adult who requires a fidget. Additionally, although Hampstead PreOwned does inspect their vehicles and make the necessary repairs, this may not be completed for the vehicle that you are looking at. Therefore, there is a good chance that you may not be able to leave the dealership with your selected vehicle same day so make sure you ask about that when you are setting up your test drive. Third, the online loan calculator is drastically inaccurate. I don’t know if it is outdated or what the problem could be, but I ended up paying almost double the monthly payment and double the interest rate of the information the online loan calculator gave me. Again, this is not intended negatively. Overall, this was a good experience and I would likely purchase from Hampstead PreOwned again. More
Just bought my fourth vehicle from HPO - have been very pleased with every one, but none more than this 2018 Honda CRV! Alan was professional, personable, and patient. I appreciate the low pressure environ pleased with every one, but none more than this 2018 Honda CRV! Alan was professional, personable, and patient. I appreciate the low pressure environment and selection of quality used vehicles. More
Another great experience! Raquel made a difficult time easy with her professional and friendly demeanor. I would happily but next car from her and HPO. Raquel made a difficult time easy with her professional and friendly demeanor. I would happily but next car from her and HPO. More
Ask for Raquel she was AMAZING! !! Very helpful and made my purchase smooth! She found the best insurance and kept me up to date with everything big shout out to RAQUEL AND BRENT ALS !! Very helpful and made my purchase smooth! She found the best insurance and kept me up to date with everything big shout out to RAQUEL AND BRENT ALSO. More
Thanks to Raquel I had a great experience here at Hampstead Pre-Owned she helped me find my dream car for a great price ! I cannot stress enough how fantastic they are here ! Hampstead Pre-Owned she helped me find my dream car for a great price ! I cannot stress enough how fantastic they are here ! More
Had a great experience working with the team here. From Dani answering my initial questions and working me in despite my busy schedule, to Alan taking his time with every step of the process, I felt w From Dani answering my initial questions and working me in despite my busy schedule, to Alan taking his time with every step of the process, I felt welcomed and comfortable with their transparent approach to things. Brent was very patient and methodical in his paperwork and explanation of my coverages and terms. I left with a great car, a great price, and protection for years to come. 10/10 experience with the team here! More
We visited this dealership as advertised prices were low and they have lots of inventory. We were surprised about the large fees added and they have lots of inventory. We were surprised about the large fees added More
Hampstead pre owned has a great selection and affordable prices. I'd recommend Raquel to help with your purchase, she is very friendly and helpful. prices. I'd recommend Raquel to help with your purchase, she is very friendly and helpful. More
Great service! !! Mac helped me find something I wanted. They went above and beyond to help me get out of my old car and into something I loved! Highly recommend thi !! Mac helped me find something I wanted. They went above and beyond to help me get out of my old car and into something I loved! Highly recommend this dealership. More
Amazing experience! I couldn’t be happier with my new car. Everyone at Hampstead was amazing and helpful. Alan was super helpful and fun to connect with. Well worth the I couldn’t be happier with my new car. Everyone at Hampstead was amazing and helpful. Alan was super helpful and fun to connect with. Well worth the two and a half hour drive! Hoping to see them all again! More