Hamilton Volkswagen - Service Center

My car needs oil change. Called ahead for an appointment and the lady who helped me was very helpful. And the gentleman at the counter was also very friendly. All I can sa Called ahead for an appointment and the lady who helped me was very helpful. And the gentleman at the counter was also very friendly. All I can say: excellent services. More

Too long a wait for repair since part is in Repair wait is too long even though part is in is too long even though part is in More

Really appreciated the mechanic, Phillip coming to talk to me. Made feel that, they’re a thought into working on my car. The service desk team was nice and communicated with me as to when my car will be re to me. Made feel that, they’re a thought into working on my car. The service desk team was nice and communicated with me as to when my car will be ready and updated me through the process. More

I have been a customer for decades. . Until this recent service appt, I never felt that the dealer was trying to rip me off. I told the service advisor to NOT check the Check Engine Lig . Until this recent service appt, I never felt that the dealer was trying to rip me off. I told the service advisor to NOT check the Check Engine Light since it was no longer on. Ginny heard me tell him not to do it. I was charged $159 for a diagnostic that I specifically asked not to be done. I hope I can feel comfortable having my car serviced here in the future More

Jenny is great service advisor She answered all my questions Also help with a future appointment questions Also help with a future appointment More

Great folks! Some scheduling difficulties getting service finished on time, but very accommodating with loaner and adjusted costs. Convenient and easy to work w Some scheduling difficulties getting service finished on time, but very accommodating with loaner and adjusted costs. Convenient and easy to work with, I’m sure I will return. I hope the factory ships the necessary part to repair the heater in my 2nd car which also is being serviced at Hamilton VW. More

Excellent service Customer service was great Polite and car was ready when they said it would be! car was ready when they said it would be! More

Great service will be back probably to buy another car also thanks again for great service also thanks again for great service More

Excellent friendly service. They were very knowledgeable and scheduling service was easy. Would highly recommend. They were very knowledgeable and scheduling service was easy. Would highly recommend. More

Repair was difficult to diagnose, parts needed to be ordered, but ultimately got it correct ordered, but ultimately got it correct More