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Hamilton Volkswagen - Service Center

Hamilton Square, NJ

4.4
1,491 Reviews

1,491 Reviews of Hamilton Volkswagen - Service Center

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August 11, 2023

once you schedule your service , you get a price when booking it, then you come and is $100 or in my case was $200 more , than what the original price stated WHEN I BOOKED THE APPT. THEN IM THERE , $60 More

by laeme28
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Ginny Polizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Very bad experience. My ID4 have electrical system error can not change and they gave me appointment for September 6th when I went there on Aug 4th. They did not have More

by balachadi@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ginny Polizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Baird
August 07, 2023

Took 2 days to get the appt and all work was done on time and the extended warranty for the harness was given. Car runs fine now. More

by plegstri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Baird
August 05, 2023

Excellent communication and very pleasant to deal with … told me exactly what Korn needed and gave me the options which ones had to be done immediately and which ones could be put off temporarily.. highly r More

by jzexpress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Great dealership and service center. Baird was great and helped me get the service done quickly as I had a personal emergency. Very nice customer service and friendly staff. More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Valnoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Baird
August 05, 2023

very nice and clean in the waiting area and the staff was very nice and did not wait to long for service More

by fultonfish14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

Main issue was excessive road noise. Over $3,000 later, still have road noise. I’m not convinced a post repair road test was performed More

by PRINGLMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ginny Polizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

Scott at Hamilton Volkswagen was exceptional! Professional, friendly, and attentive. He made the entire service experience outstanding. Highly recommended. More

by AshleyF.
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Baird
August 01, 2023

Thank you very much for the help I got and I hope he’s gonna last thank you again More

by GCIOCOTISAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

The loner vehicle was a game changer for us. Especially with two children and all the activities that go with that More

by jimierd44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Baird
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