Hamilton Volkswagen - Service Center

50,0000 mile service Love this dealership. Sales department is laid back and no pressure. Asks for Rick. Service is the best I’ve been to. I Been going there since 2013. Love this dealership. Sales department is laid back and no pressure. Asks for Rick. Service is the best I’ve been to. I Been going there since 2013. And I’m almost an hour away. More

Work took less time than stated I wasn't happy when my engine light came on and even less when i was told i needed new spark plugs BUT the work was done in less time than they stated I wasn't happy when my engine light came on and even less when i was told i needed new spark plugs BUT the work was done in less time than they stated. So there's that. And the service staff are very friendly and polite! More

Helpful and honest Thank you Ginny for providing a clear perspective and overview of what the car needed. The tech did find the problem and I was able to make a decision Thank you Ginny for providing a clear perspective and overview of what the car needed. The tech did find the problem and I was able to make a decision. More

Great dealership The service department is the best! Tom was very helpful, courteous and explained everything to me. Kept me well informed! Let me know when my part wi The service department is the best! Tom was very helpful, courteous and explained everything to me. Kept me well informed! Let me know when my part will be in and how long it will take to repair. More

Basic expected service This is what separates dealerships. I spent over $600 for this service visit, I’m told the battery for my key needs to be replaced and that it will co This is what separates dealerships. I spent over $600 for this service visit, I’m told the battery for my key needs to be replaced and that it will cost $6.00. Really........ More

20,000 service Always professional and timely. Tom and Ginny in vw service are very professional and knowledgeable about their product and the customers time. Thei Always professional and timely. Tom and Ginny in vw service are very professional and knowledgeable about their product and the customers time. Their dealership is highly recommend. More

Warranty Repair to Window Hamilton VW Service is always professional, courteous, and efficient. My power window needed to be repaired. My loaner was waiting, the repairs were c Hamilton VW Service is always professional, courteous, and efficient. My power window needed to be repaired. My loaner was waiting, the repairs were completed as promised the same day, I was notified, and everything was in order and ready for me to pick up upon arrival. Great service center. Tom is the best! More

Questions & Concerns My many questions are always answered, my concerns are always taken seriously at the time I bring them in and they are always resolved to my satisfact My many questions are always answered, my concerns are always taken seriously at the time I bring them in and they are always resolved to my satisfaction. More

Great customer service Melissa is always helpful. She also was able to apply my coupon. They don't push things that you don't need. I'm from Brooklyn and don't mind the driv Melissa is always helpful. She also was able to apply my coupon. They don't push things that you don't need. I'm from Brooklyn and don't mind the drive to come here because they are honest with you. More

Best service quality Great and friendly team. Pricea are not crazy high as people advertise. I took the car with missed up oil problems and they fixed it and gave me suppo Great and friendly team. Pricea are not crazy high as people advertise. I took the car with missed up oil problems and they fixed it and gave me supporting documenta against the old mechanic. I will always take my car to vw for any future services More