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Hamilton Volkswagen
Hamilton Square, NJ
2,721 Reviews
We have been providing exceptional customer service for over 29 years. We are not your typical dealer and we are imbedded in close nit community. Good news travels fast and bad news travels faster. If you’ve been looking for a unique buying and servicing experience you found it! We have been voted #1 in customer satisfaction in sales and service 5 years in a row. Just look at our staff and their length of service. They build a relationship with our customer which endures throughout their ownership. We believe that employee satisfaction drives customer satisfaction. If you’re tired of being treated like a problem, come to Hamilton Volkswagen for the solution.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,721 reviews
January 03, 2007
I have purchased a '01 Jetta from this dealer and had some of the worst experiences when I go there for service. Being that I'm Asian, I get the typical rural caucasian floor mat treatment where they do some of the worst experiences when I go there for service. Being that I'm Asian, I get the typical rural caucasian floor mat treatment where they do not even say HI, or greet you when you enter their business. Also, I had my '02 Eurovan MV serviced part of 4 year bumper to bumper warranty, and they kept saying it was fixed and for the third time, problem persisted. Parts department is no better where I believe they sell parts above the MSRP, total ripoff. As suggested by the salesman, I had Hamilton VW install aftermarket sunroof, DVD player, and host of other goodies. When I took it back to them because I was not happy with the quality and the driver's seat wasn't right, they told me to go to the place where I had it installed. Total nightmare, I told them I do not know because they took it to someone to install it. Avoid this dealer at all cost, they are rude, incompentent, and dishonest, not to mention racist! More
by dieseldriver2003
Employees Worked With
Abraham
