Hamilton Volkswagen

My deal was a little complicated and involved muliple visits. All personnel were always respectul. I have bought 4 cars from these guys. (Diferent sales folks). Their service people are always quick a visits. All personnel were always respectul. I have bought 4 cars from these guys. (Diferent sales folks). Their service people are always quick and VW maintenence is inexpensive and hassel-free. More

After shopping online and deciding on the auto that I wanted, I searched the internet for the local dealership with the best ratings. Hamilton VW did not disappoint! From the first contact Peter Caprio wanted, I searched the internet for the local dealership with the best ratings. Hamilton VW did not disappoint! From the first contact Peter Capriotti treated me like a friend, and never tried to upsell me into a more expensive auto that was not what I wanted, in fact, he showed me some lower priced options that may have fit my needs. I look forward to more interactions with this professional dealership in the future. More

This is my second VW purchase. I have become a die hard diesel owner. I strongly recommend VW to anyone considering diesel or an alternative to gasoline. It is unfortunate that I had to go out-of-state t diesel owner. I strongly recommend VW to anyone considering diesel or an alternative to gasoline. It is unfortunate that I had to go out-of-state to obtain a manual, but my experience was great. I placed an inquiry through Capital One and received an immediate email response from Rich. We scheduled a call for that same evening. At the time I was indecisive as to model of TDI but ultimately settled on a Passat after my lifestyle considerations and discussion with Rich that evening. We setup a sales appointment for that weekend. He was extremely attentive, he provided me with two follow-up/confirmation calls. Once I arrived, I was late due to weather and therefore traffic, he was with a client but saw to it that I was able to get into a manual TDI Passat for a test drive. He even hand drew a map so that I could have a full experience. The car did most of the selling for him at that point, we strictly spoke numbers and I was driving away in my brand-new Passat that night (completely unintentional). The necessary staff stayed after hours to assist with my purchase. I encountered a document transmission issue with my insurance company after my purchase and he was right on the ball, I will probably do some of my service there when possible my experience was so positive. More

FAHGETTABOUDIT !!!!! , I know a Guy(me), who knows a Guy(me) , Who sez you gotta BUY a Passat TDI SEL (or any Volkwagen) from a Guy, Rich Nebel, Ya Hear Me. Don't make me come to your house and tear th Guy(me) , Who sez you gotta BUY a Passat TDI SEL (or any Volkwagen) from a Guy, Rich Nebel, Ya Hear Me. Don't make me come to your house and tear those 1 day sale quotes from your hands because at Hamilton Volkswagen Rich Nebel will make you feel like it's a Sale Day Everyday. Had been in contact with dealership since new car search started in Mid Dec. 2012. They politely followed up on numerous occasions as we were not sure what car we wanted. Despite many visits and test drives at other locations who did not go after the sale we decided to give Hamilton a shot. We contacted them on 2/19/13 they gave us a great price that was better than any Fair, Value, True, Hassle-Free web site out there. We contacted Rich Nebel Saturday morning 2/23 and asked if the car was still available and how many miles it had. Being told it was new to the dealership we got into our car and drove the 60 miles in the rain. When we got there Rich took my License and tossed us the keys and said SeeYa later. Returning to the showroom to sign the deal we had a Wardrobe malfunction as we realized that we really wanted the car in another color and interior, Tungsten Silver/Black. Despite not having it in stock he quickly checked around other dealerships, Found it for Us, Gave Us an almost equal price as the car we came to Buy(although not Hamiltons car) and believe it or not a better price than the actual dealership offered it for(I checked and contacted). Looking at the ENOS for retirement so Whom shall I call? Rich Nebel at Hamilton Imports or Ghostbuster's? FAHGETTABOUDIT Rich Nebel is the Man!!! More

From the initial phone call to this dealership i spoke with Pete Capriotti and he was very informative and straightforward. He gave me as much detail of the car as possible over the phone and promptly sch with Pete Capriotti and he was very informative and straightforward. He gave me as much detail of the car as possible over the phone and promptly scheduled an appointment for me to test drive the following day. He had the car parked right in front, upon my arrival, and knew every feature and was happy to show me and teach me everything the car had to offer.. something every other car dealership i had been to had failed to do. Business was great, i got a great deal and a great car. He checked up on me twice since buying the car to make sure I'm satisfied and everything is good. He was very helpful, honest, straight forward. loved my experience here! More

The staff was very professional and courtesy. They did everything possible to make our experience a positive one. There was even an issue with the car that we wanted to purchase and instead of leading us everything possible to make our experience a positive one. There was even an issue with the car that we wanted to purchase and instead of leading us on, they identified the issue and resolved it in a very reasonable time. I would definitely recommend this dealership and also refer all of my friends and relatives to this dealership! More

My Name's Pete, his name's Pete. Great service, My Name's Pete, his name's Pete. Great service, great deal, great conversation. Very welcoming from the moment you walk in the door. I was late and t My Name's Pete, his name's Pete. Great service, great deal, great conversation. Very welcoming from the moment you walk in the door. I was late and they waited for me to get there 30 mins before closing time. Gave me time to test drive the car and take my time to make a decision. No pressure. Very Nice people. More

We had to buy a new car becase the car that we had was old and needed too many repairs. My husband looked online at cars from this dealership and within 5 minutes we received a phone call and email from old and needed too many repairs. My husband looked online at cars from this dealership and within 5 minutes we received a phone call and email from Pete Capriotti to introduce himself and to help us in anyway to look/buy a new car. We went into the dealership and Pete had several cars ready for us to test drive that he thought would good options for us. Which he was right! we bought one of the cars that he selected. Pete was very motivating and energectic to get us approved to buy this car. We did not have great credit at all but somehow, Pete made it happen so that we could get approved. He was extremely helpful in this car buying experience! More

I highly recommend Pete Capriotto. He's great sales consultant presenting himselm with these qualities professional, knowledgable and most of all he was personable. I left happy and very satisfied as w consultant presenting himselm with these qualities professional, knowledgable and most of all he was personable. I left happy and very satisfied as well as with my car. Hamilton Volkswagon is the place to go when your looking for a good customer service and a realiable riding car. Satisfied Customer Karla Christie More

Peter Capriotti was extremely helpful and honest in the sales process. He was very knowledgeable about the vehicle and never once did I feel the pressure to buy. He made me feel very at ease and even assis sales process. He was very knowledgeable about the vehicle and never once did I feel the pressure to buy. He made me feel very at ease and even assisted me by giving additional information on insurance options and options on the vehicle. I highly recommend Peter to those looking for a new or used vehicle. It was well worth the drive from Brooklyn, NY. More