Hamilton Volkswagen

I was greeted by Scott as I walked through the door. I let him know why I was there and he asked for my key,had a mechanic go to my car and it was brought into the shop to change my windshield wipers. W I let him know why I was there and he asked for my key,had a mechanic go to my car and it was brought into the shop to change my windshield wipers. While I was waiting,I sat down with Mike,the manager,and talked about the holidays and general things that are going on these days. When the mechanic finished changing the windshield wipers,Scott gave me my key and I paid my bill. As always,my trip to Hamilton Volkswagen was a pleasure. All of the associates are wonderful people. I have never had an issue with anyone there. More

He gave me a detailed breakdown of all charges, which is exactly what I asked for. He explained all the charges and they completed the work in less time than they originally asked for. I have been very turn exactly what I asked for. He explained all the charges and they completed the work in less time than they originally asked for. I have been very turned off by my experiences at dealership service centers but this location can definitely get my business again. More

I already had business with Hamilton VW - bought a new Tiguan in 2012, so I'm a happy returning customer ??. The car purchase process was a smooth sailing, perfect experience from start to finish. Great e Tiguan in 2012, so I'm a happy returning customer ??. The car purchase process was a smooth sailing, perfect experience from start to finish. Great experience, definitely recommend. More

I'm done the review please submit No more to add. Submit submit submit submit Submit Submit submit submit submit Submit More

The mechanic was clear and direct in the explanations ( im not a mechanic savvy). It really met our expextactions. The receptionist was not helpful. The registered ( independently) online information d im not a mechanic savvy). It really met our expextactions. The receptionist was not helpful. The registered ( independently) online information did not match her access to customer data. Technologically challenged. More

Staff were friendly and I had been encouraged by them to get a courtesy vehicle which was much better than waiting. get a courtesy vehicle which was much better than waiting. More

The price for an oil change was over $200. That seems excessively expensive. Too expensive That seems excessively expensive. Too expensive More

Very satisfying Everyone I dealt with was extremely professional and made sure my concerns and specific needs were fully addressed to my satisfaction. professional and made sure my concerns and specific needs were fully addressed to my satisfaction. More

Even on a Saturday, with an appointment, I had to wait 2. 5 hours for oil change. That's a bit too much for the task. The overall staff there seems to be very pre occupied in their own world. 5 hours for oil change. That's a bit too much for the task. The overall staff there seems to be very pre occupied in their own world. More

Friendly service and smooth transaction This was my second lease at the dealership. We are very satisfied with the first and second purchase. Ron is excellent! second lease at the dealership. We are very satisfied with the first and second purchase. Ron is excellent! More