Hamilton Nissan

Bought car in winter time so never got to try the A/C and the other day it was very warm out so i decided to try the A/C and the compresser kept turning on then right off. So i was in Hamilton Nissans Area a the other day it was very warm out so i decided to try the A/C and the compresser kept turning on then right off. So i was in Hamilton Nissans Area and stopped in at first i wasnt helped right away, but then Teresa proceeded to assist me. I explained to her what my issue was and she told me it would cost me since it wasnt under my extended warranty. I didnt have any money on me and i mentioned that i bought the car during the winter time. So she stepped out for a few minuets to talk to the sales manager and came back with the news i was so happy to recieve. The dealership was going to check out my problem for free. I went and had a seat in the customer lounge and about an hour went by i saw my car in the service lane all ready to go. Teresa explained what the issue was and that the problem was fixed with a zero bill for me. I am so far happy with my experiance with Hamilton Nissan in Hagerstown, MD. and with the fast friendly service i recived from Teresa Carpenter. More

Teresa is an absolute delight to deal with! She always goes out of her way to be helpful, knowledgable, friendly, and courteous. She is part of the reason I keep coming back for all my service appointmen goes out of her way to be helpful, knowledgable, friendly, and courteous. She is part of the reason I keep coming back for all my service appointments. The mechanics that work on my car are always thorough, competent, and speedy. I have never had to take my car back because something was not done right, or left undone. They are the best. My 115,000 mile Murano drives like it's brand new. Thanks, Hamilton. You are my "dealer for life." More

Theresa has been my service adviser since I purchased my Theresa has been my service adviser since I purchased my Titan. She has been extremely friendly, helpful, professional, courteous to me and to anyon Theresa has been my service adviser since I purchased my Titan. She has been extremely friendly, helpful, professional, courteous to me and to anyone I have seen her interact with. She is a true asset to Nissan and Hamilton. I do not have anything else to say to fill in the 250 min characters. More

The major reason I bought another Nissan was because of Teresa Carpenter, my service account mgr. She has always returned my calls, answered my questions no matter how stupid the question may be, treated Teresa Carpenter, my service account mgr. She has always returned my calls, answered my questions no matter how stupid the question may be, treated me professionally, friendly and HONESTLY!! I TRUST her and therefore trust the dealership. This is my second NISSAN and although I don't think my 2010 runs quite as smoothly as my 2006 (which I gave to my nephew and it is still doing great and he loves it)and I had a front tire blow out on me even though it was only 9 months old and I had to buy two new tires, I am happy I chose another Nissan. The service includes lifetime oil changes and tire rotations and they provide a shuttle to and from work when I have to have my car serviced and for a single person this is wonderful. More

Will was very informative and helful while working out all of my car details during the buying process. Will and the other salesmen made me laugh and made sure I was comfortable while there. I felt taken all of my car details during the buying process. Will and the other salesmen made me laugh and made sure I was comfortable while there. I felt taken care of. Rick spent a lot of time going over all of the final paper work and helping me make the very best decisions for my coming years of caring for my vehicle. I enjoyed buying my car and felt like I wasn't taken advantage of. I also got my Hamilton stuff piggy toy that my dog totally loved!! Thank you Hamilton Nissan Meg More

The personal response and attention I recieved was The personal response and attention I recieved was incredible. My 14 year old son said it was fun. They made the sale about me. The financing gentlem The personal response and attention I recieved was incredible. My 14 year old son said it was fun. They made the sale about me. The financing gentleman was fast and friendly.I was referred to Patrick as he sold my dad his vehicle. Very enjoyable experience. Thank you More

My car broke down and I had it towed to Hamilton Nissan. My service man was Ed Key who is an outstanding service man. My car was diagnosed as engine damage. As it was still under warranty, he informed me My service man was Ed Key who is an outstanding service man. My car was diagnosed as engine damage. As it was still under warranty, he informed me of what I needed to present to Nissan. During the whole process, he was curteous and efficient and made my experience as pleasurable as he could so as not to inconvience me. I believe Ed Key went above and beyond his duties and I would certainly recommend Hamilton Nissan. More

I contacted this dealership via the internet looking for a second vehicle to run up and down the road to work. From the time I first dealt with Ron Parsons until the time I had actually purchased was very s a second vehicle to run up and down the road to work. From the time I first dealt with Ron Parsons until the time I had actually purchased was very short. I did the pre approved application on line, and approx. 40 minutes later Ron called asking me when I wanted to pick up my new car. Another great part of the deal is the Dealership for life program. When I do eventually need another new vehicle I will, without a doubt talk to Ron first. More

We were greeted buy Sean immediately upon arrival to the car dealer. He was friendly and seemed to have a can do attitude. We had already been approved for a car loan with check in hand, but Sean took the car dealer. He was friendly and seemed to have a can do attitude. We had already been approved for a car loan with check in hand, but Sean took the extra time to run the numbers for us and got us a better rate. He also negotiated to get us in the car we wanted. We had an appointment the next day with a different nissan dealer, but because of Sean's hard work, hamilton won our business. Sean said he was only on the job for three weeks.... but you sure could not tell that from our end. He acted like a pro! More