Hamilton Nissan
Hagerstown, MD
Filter Reviews by Keyword
By Type
Showing 703 reviews
Unknown Car Issue They took care of the recalls, figured out it was my back rotors, and my front and back brakes. I had been I'll and unable to work it took me fro Dec They took care of the recalls, figured out it was my back rotors, and my front and back brakes. I had been I'll and unable to work it took me fro Dec 17, 2017 until January 3, 2018 to be able to afford to get my car. They were patient because of my situation and held my car no charge. They even did my free oil change. I don't take my car anywhere else to get fixed. I don't e ven buy a car from anywhere else since I got my car 2yrs ago. Your whole team from sales to service is 5 star. More
Service Review My service manager was very helpful and honest. He told me what needed to be done immediately and what could be put off for another time. I apprecia My service manager was very helpful and honest. He told me what needed to be done immediately and what could be put off for another time. I appreciated his concern for my safety and his candor. I have been a big fan of Hamilton Nissan of Hagerstown, MD for some time now but this only makes me want to continue to be a loyal customer to them. I have always found the entire team to be wonderful to work with. More
Great service and very accommodating with taking me home wai Very helpful and accommodating. Infomed me of others parts that needed to be replaced and gave me a very good price. Love the transportation back and Very helpful and accommodating. Infomed me of others parts that needed to be replaced and gave me a very good price. Love the transportation back and forth to your house while repairs were made. More
Smooth Professional Accommadating Experience Took my Altima there because of a bad experience at another dealer. Knew Hamilton would take good care of me, and they did. Dropped off the night befo Took my Altima there because of a bad experience at another dealer. Knew Hamilton would take good care of me, and they did. Dropped off the night before and it was ready by 10am. Fixed right the first time. More
Always a great experience! I have never been disappointed by the quality of service at Hamilton Nissan. Always professional and friendly, the employees there make me feel like a I have never been disappointed by the quality of service at Hamilton Nissan. Always professional and friendly, the employees there make me feel like a valued customer during every visit; they answer questions, apply coupons I wasn't aware of, and just generally make things pleasant. I will continue to travel from the metropolitan Baltimore area to Hagerstown because I trust this dealership so much more than any dealership of any brand I have used prior to my Hamilton Nissan 2014 Pathfinder purchase a few years ago. Thank you, Hamilton Nissan! More
great people!!! It's always a pleasure to deal with the folks Hamilton!!! I will buy my next vehicle there for the sales staff and service department. It's always a pleasure to deal with the folks Hamilton!!! I will buy my next vehicle there for the sales staff and service department. More
Todd was very informative and courtious When I brought my vehicle in for repair i told them the date that i needed to have it back and i got it on that day i would recommend hamilton collisi When I brought my vehicle in for repair i told them the date that i needed to have it back and i got it on that day i would recommend hamilton collision to my family More
In and out in an hour Got my free oil change, tire rotation, and points check within an hour. Staff was very accommodating in the waiting room. I usually get my car wash Got my free oil change, tire rotation, and points check within an hour. Staff was very accommodating in the waiting room. I usually get my car washed but I guess it was not working. More
Good people. Not very knowledgeable I recently purchased a used car from this dealership. This car had aftermarket parts which is one reason I purchased it, well during the sales proces I recently purchased a used car from this dealership. This car had aftermarket parts which is one reason I purchased it, well during the sales process the salesman didn't go over the car and tell/show me what features it has. Did tell me the car is turbo which it is not, only year of the car with a stock turbo is the 2017, 2012 definitely doesn't have it. When I asked if the car was lowered they said no and it is lowered. It's a good thing I am mechanically inclined or I would have no clue the parts weren't factory and didn't have what they said it had. They even had a day to get quick knowledge of the car With that being said I'm not impressed with the sales part of the process but i am pleased with how they worked with me on the financial process. More
Nick was an excellent service person. I was very satisfied with my service visit. Especially with Kyle who took care of our service. He went far beyond just seeing to our truck..He helped I was very satisfied with my service visit. Especially with Kyle who took care of our service. He went far beyond just seeing to our truck..He helped me with getting a car to run errands to helping with getting my purchases to the truck. More