Hamilton Nissan
Hagerstown, MD
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sales Ryan Just bought a titan the sales man was great. He took the time to listen And cared about my needs He took time with me with the new truck made sure I w Just bought a titan the sales man was great. He took the time to listen And cared about my needs He took time with me with the new truck made sure I was ok with all of the new things in it, He was fantastic! Gary Coulter More
Great customer service I took my Rogue in for a oil change and as usual was treated very kind. The staff is very friendly and courteous. Fast today too! My service man I took my Rogue in for a oil change and as usual was treated very kind. The staff is very friendly and courteous. Fast today too! My service man is awesome too! More
accident repair and 3 Nissan recalls At the beginning I was pleased with how things were being handled. The accident repairs were fixed quickly. Two of the three recalls were done effic At the beginning I was pleased with how things were being handled. The accident repairs were fixed quickly. Two of the three recalls were done efficiently. the third was on hold due to having to wait on parts through no fault of Nissan. I was given a nice rental at no charge to me. the SUV was difficult to get into as I am handicapped but it was all they had on the lot. Things went down hill fast. First I get a phone call with an estimate of repair costs for stuff my car needed that had nothing to do with the recall or with the accident. OUTRAGEOUSLY high cost and some of it unnecessary. My moneytree is dead so I denied having more work done. When I came to pick up my car after I was called and told it was ready and I told them what time I would be there and it was approved, everything went from bad to worse!! I STOOD for 45 minutes. I was not offered a chair or to sit in the waiting room. I stood taking turns leaning on my cane and leaning on the desk in the garage - heat blasts and cold blasts each time the doors were opened. No one could find my car!!! I was shuffled to 3 different people each one wanting to push me aside for whatever their reason. I was made to feel as if I did not matter More
Amazing as always! Ed was great! He was friendly, and thorough with what needed done and called immediately to set up pick up and review! Glad to be a loyal customer o Ed was great! He was friendly, and thorough with what needed done and called immediately to set up pick up and review! Glad to be a loyal customer of Hamilton. Mike Ramarge More
accident repairs to to front end I got an immediate estimate with no pressure. He kept me completely informed throughout the repair process. He kept the costs down and honored the e I got an immediate estimate with no pressure. He kept me completely informed throughout the repair process. He kept the costs down and honored the estimate price even though there were unforseen needed repairs. The job was completed earlier than promised and it looks great. I couldn't be happier with Hamilton. More
Timely service In and out within 40 minutes for an oil change and tire rotation. Car also vacuumed and washed. Was pleasantly surprised because I was told that the w In and out within 40 minutes for an oil change and tire rotation. Car also vacuumed and washed. Was pleasantly surprised because I was told that the wait would be an hour. More
Not at Fault Accident Car Repair The Collision Center was very professional, always prompt with scheduled appointments and the follow up on the status of the work being performed was The Collision Center was very professional, always prompt with scheduled appointments and the follow up on the status of the work being performed was outstanding. Thank you for making this a painless process! More
Comparision I visited Nissan Hamilton and Chevrolet Hoffman the day a bought my Nissan Rogue. Hoffman offered a big deal with big shot salesman that they brought I visited Nissan Hamilton and Chevrolet Hoffman the day a bought my Nissan Rogue. Hoffman offered a big deal with big shot salesman that they brought in. They were pushy, asking the questions they wanted answered and not answered mine. Brandon Dehaven at Nissan Hamilton gave me all the information and options. His no pressure (no selling sales) is what I needed. I'm happy with my purchase and all the friendly people at Hamilton Nissan. More
Always Helpful Hamilton Nissan service greets you quickly and makes you feel welcome. You are given a time estimate for service, which is quite accurate. The waiting Hamilton Nissan service greets you quickly and makes you feel welcome. You are given a time estimate for service, which is quite accurate. The waiting area is comfortable. When service is done you are given information about what was done. Always a pleasant experience. More
Great Service Every time i have my Altima Serviced they're always helpful and when they say my car will be done it is done. Good job. Every time i have my Altima Serviced they're always helpful and when they say my car will be done it is done. Good job. More