Hamilton Nissan
Hagerstown, MD
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Grateful! The Walley's are grateful to the Hamilton Nissan team for making our 1st actual new car purchase easy and smooth. Jonathan Harper was great at keeping The Walley's are grateful to the Hamilton Nissan team for making our 1st actual new car purchase easy and smooth. Jonathan Harper was great at keeping us entertained while getting us exactly what we were looking for in a car. Also thanks to Dustin Anders in finance, who made the finance process easy once we got back there. Last bit not least, a huge a appreciation to Mr. Derek Hamilton for personally calling to thank us for our business! That's set the tone for everything- what other owner did that!? Not very many, I'm sure. We look forward to enjoy the future with our new car and will definitely be back when it's time for another purchase or upgrade! Your customer service is beyond a 100+!! The Walley's More
Service on 2012 Versa 45,000 mile My wife and I came in for the 45,000 mile service, we were taken right in and shown the waiting area and the coffee/ snack area which were free thank My wife and I came in for the 45,000 mile service, we were taken right in and shown the waiting area and the coffee/ snack area which were free thank you very much. The area was comfortable with plenty of room for those waiting for their service to be completed. The service department not only did my 45,000 mile service but also fixed a heat shield that was rattling some at that time. My wife and I left very pleased and satisfied we made the right choice in buying our cars there. I am one of the lucky ones that have the Hamilton life time oil change and tire rotation for life, I am sad that you no longer offer this. More
Smooth as silk. This is the second vehicle i have purchased from Hamilton Nissan. Once again no pressure just look the vehicle over lets talk then make a deal. The sa This is the second vehicle i have purchased from Hamilton Nissan. Once again no pressure just look the vehicle over lets talk then make a deal. The salesman Adam could not have been better. They had the truck we wanted and it was a pretty good match. Everyone was happy. Dustin in finance really took his time and explained all sorts of plans and options in a way that my wife and I could understand. He did a great job. I even had a small issue with the car we drove to the Dealership. Even though this issue had nothing to do with this purchase, Todd Mace from the collision center went out of his way to help resolve the problem. Thanks Jack Reed More
exciting and enjoyment Chip and Dustin was very helpful. I would recommend your dealership to all my family and friends. Chip and Preston worked really hard to cut a deal. I Chip and Dustin was very helpful. I would recommend your dealership to all my family and friends. Chip and Preston worked really hard to cut a deal. I am very appreciative of their efforts. More
Nick was very informative and staff was professional I felt that Nick was very informative about the issues that needed to be address immediately and he was also sensitive to my budget at the time of rep I felt that Nick was very informative about the issues that needed to be address immediately and he was also sensitive to my budget at the time of repairs. More
My Experience I have to say, the technician I had was named Chris. I have never seen this guy before my appointment and I have been going there to get my oil change I have to say, the technician I had was named Chris. I have never seen this guy before my appointment and I have been going there to get my oil changed for at least 8 years now. He was the most stand up guy. He made the process easy and made sure to call as soon as my car was completed. I will be seeking to have him every time I go from here on out. More
The process was very quick and easy There was a little miscommunication between myself and Brandon Dehaven but other than that it was a great. I called and spoke to James Anderson and There was a little miscommunication between myself and Brandon Dehaven but other than that it was a great. I called and spoke to James Anderson and he stepped in and took care of the issue. Ashley Lowman was very professional and was very helpful when signing all the paper work. More
Customer for 11 Years I have been a customer for 11 years , I have bought 2 vehicles from here and my service done here also for those 11 years . I have always had a good e I have been a customer for 11 years , I have bought 2 vehicles from here and my service done here also for those 11 years . I have always had a good experience and been treated well, what more do you want. I have dealt mainly with Don Snuffer in service who is a true professional and someone very trust worthy. More
Painless I was impressed that the sales associated (Jonathan) did not hesitate to great me outside even though it was raining. He answered all my questions an I was impressed that the sales associated (Jonathan) did not hesitate to great me outside even though it was raining. He answered all my questions and made me feel at easy. An experience I felt would be very stressful became an experience of excitement. The financing handled by Ashley was very pleasant and non painful. Overall the experience was stress free. More
Friendly When I first came the the doors Adam who helped me was amazing he helped me with what I was looking for he is very friendly and a great personality ve When I first came the the doors Adam who helped me was amazing he helped me with what I was looking for he is very friendly and a great personality very helpful. Ashley is amazing as well very friendly and has a great personality she explained everything perfect... These two people were awesome. More