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Hamilton Nissan

Hagerstown, MD

3.6
703 Reviews

1929 Dual Hwy

Hagerstown, MD

21740

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Showing 703 reviews

March 16, 2018

Quick and easy to work with Had my car in for a couple of overdue recalls. The appointment was easy to make. They were fast getting the work done, very courteous, and took care o More

by LG27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levi Powell
March 15, 2018

service The Express service is a fast and friendly way to get your vehicle serviced at Hamilton Nissan. Would definitely advise family and friends to deal wit More

by ROGERC44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwain Souders, Chris Foster
March 15, 2018

Poor work I brought my car from here they didn’t have a car fax come to find out it had previously been wrecked! I took my car there to get my headlight fixed. More

by BRANDYH755
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure who does the work
March 15, 2018

good coffee &donets & a nice place to wait I travel 70 miles each way to get my Nissan serviced, good service makes it worth the trip. I have two Corvettes ,1962 F. I.& a 1999 that i service . More

by geoschmitz80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Miller
March 15, 2018

new car first service First service after new truck purchase. Staff and service both very professional. My first dealings with Hamilton Nissan sales and service. I am ve More

by MELMIRF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Eshleman
March 15, 2018

i didnt recevie any update or paperwork detailing work done most places tell the customer what was done. as far as i know my vehilce sat there all day and no one looked at it.... More

by Sheila Campbell
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Foster
Apr 17, 2018 -

Hamilton Nissan responded

Thank you for taking the time to provide this important feedback. I apologize for the lack of good communication. I wanted to follow up and make sure that Chris Foster, Service Advisor did reach you and you received the information needed. If you would to talk to me direct, please feel free to call me at 240-420-8232. Sincerely, Patty Clark GM

March 14, 2018

Cleanliness The van is never clean from the carwash after service. It would be helpful if the vam could be scrubbed down on the exterior with a foam brush prior t More

by ANGELGROSS78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nancy Burns
March 14, 2018

Friendly service Took my car in for recalls and they were completed in a timely manner. I left my vehicle and used the shuttle service provided. It was a good day! More

by Lucas Carney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Snuffer
March 14, 2018

Great Service and Car Buying Experience The team was very friendly and did a nice job of helping me to find and purchase my new Nissan! I could not be happier with the level of service I re More

by NICHOLE.R.RAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwain Souders, Ashley Lowman, Preston Semler
March 14, 2018

Always a no hassle service. In the 3 yrs of getting our vehicle serviced only 1 questionable time(auto detail service) and they changed out personnel. The next year detail servic More

by MARCO.HINKSON17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Burns
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