Hamilton Nissan
Hagerstown, MD
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Great experience I had a great experience buying my new car! This is the first time I have ever bought a new car. It was very smooth and easy to do. The salesman was a I had a great experience buying my new car! This is the first time I have ever bought a new car. It was very smooth and easy to do. The salesman was awesome and the dealership was perfect for my needs. More
regular service Prompt, courteous service; always a good experience. I need to wait for my car, not having a ride back, so I appreciate the quick turn-around. Prompt, courteous service; always a good experience. I need to wait for my car, not having a ride back, so I appreciate the quick turn-around. More
Bad service I dropped my car off T 6:00 am . It was getting an oil change and diagnostics on my air conditioner. I came back to pick it up at 2:40 and it wasn’t f I dropped my car off T 6:00 am . It was getting an oil change and diagnostics on my air conditioner. I came back to pick it up at 2:40 and it wasn’t finished yet so I had to wait. I am not even sure if the oil change was done because the sticker was never changed. More
Fabulous Service Always great punctual service and experienced and knowledgeable service representatives. I always wait for my car so I don't have to leave and come b Always great punctual service and experienced and knowledgeable service representatives. I always wait for my car so I don't have to leave and come back. Time is always as stated. More
Always friendly and helpful I have never had an issue when dealing with the employees at Nissian. They have always been helpful and friendly. They answer any questions Inhavr and I have never had an issue when dealing with the employees at Nissian. They have always been helpful and friendly. They answer any questions Inhavr and always address my needs in a way I can understand. I highly recommend them for any service needs or when looking to purchase a new vehicle. More
Slow service dept Regardless of having an appointment a basic oil change & tire rotation service takes me 1 1/2 to 2 hours which is absolutely ridiculous. Especially wh Regardless of having an appointment a basic oil change & tire rotation service takes me 1 1/2 to 2 hours which is absolutely ridiculous. Especially when my car is sitting in the bay to leave for 15-20 minutes before the service person advisor comes to get you. The service advisor doesn’t read the inspection and gives conflicting info compared to the print out. I can’t stand this service dept. the only reason I’m returning is because I have 2 more ‘free’ oil changes in my service package. More
Oil Change Had the oil changed with no other issues to address this time. I have the free oil change program since I bought the truck from Hamilton. Since my tru Had the oil changed with no other issues to address this time. I have the free oil change program since I bought the truck from Hamilton. Since my truck is over 100,000 miles i feel the savings of the free services are really adding up. More
Trustworthy Oil change and tire rotation. No other issues found in the multi point inspection, They are always friendly, fair, reasonably priced and most importan Oil change and tire rotation. No other issues found in the multi point inspection, They are always friendly, fair, reasonably priced and most important - trustworthy. More
Always great Service! Don is always very nice and always promises me my van is ready on time, Thanks Don!! I always drop my van off the night before. to get started first t Don is always very nice and always promises me my van is ready on time, Thanks Don!! I always drop my van off the night before. to get started first thing. Much easier that way. More
Always GOOD!!! You always keep me advised of what needs to be done and are FLEXIBLE enough to adjust to my work schedule! All questions answered and NO “Playing Game You always keep me advised of what needs to be done and are FLEXIBLE enough to adjust to my work schedule! All questions answered and NO “Playing Games”! Thanks so much!!! More