
Hamilton Nissan
Hagerstown, MD
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New Verhicle Purchase The purchasing process was user friendly, easy and time efficient. The sales and finance personnel were very efficient, friendly but professional. The The purchasing process was user friendly, easy and time efficient. The sales and finance personnel were very efficient, friendly but professional. The dealership accommodated my schedule. More
Oil change Excellent service not a long wait answered all my questions felt like he cared and was going above the call of duty kudos to Nick Excellent service not a long wait answered all my questions felt like he cared and was going above the call of duty kudos to Nick More
Quotes are consistently well below actual. Every time I receive or have received a quote for maintenance on my car, the quote has always been well below what the work comes out to be. There is Every time I receive or have received a quote for maintenance on my car, the quote has always been well below what the work comes out to be. There is no difference in the quoted work and the actual work performed and I do not understand why. Also the estimated time is consistently 60-90 mins longer than what I am told. The only reason I continue to have work done here is because the quality is good but the transparency is way off! I have been committed to Hamilton for 7 years now and have referred a few others who purchased vehicles there but my next car will be from a different dealer. More
Service Approached immediately upon arrival. Service completed within 45 minutes with contact re: need for filter change. Filter was changed and quoted pric Approached immediately upon arrival. Service completed within 45 minutes with contact re: need for filter change. Filter was changed and quoted price paid. Vehicle washed also in that time frame. More
Service Great to work with and very knowledgeable.Took the time to find the issues and suggested the best repair for my car ... Very fast and friendly Great to work with and very knowledgeable.Took the time to find the issues and suggested the best repair for my car ... Very fast and friendly More
Great service My car returned cleaner than I left it, it was raining so Levi pulled it up so I wouldn’t have to go out in the rain. I needed a leak fixed and the p My car returned cleaner than I left it, it was raining so Levi pulled it up so I wouldn’t have to go out in the rain. I needed a leak fixed and the promptly took care of that, called me with the cost and had it ready as promised. Great Service! More
Very professional and work CDwas completed in a timely manne My rating is excellent because every time I being my car in for service I am always treated with respect and kindness. They are always professional fr My rating is excellent because every time I being my car in for service I am always treated with respect and kindness. They are always professional from the time you schedule the appointment when the services are completed. More
Oil change The wait time for my complimentary oil change was not long at all. I was on my way in about an hour. Great service and friendly. The wait time for my complimentary oil change was not long at all. I was on my way in about an hour. Great service and friendly. More
awesome We went to the dealership for service on my Rouge walked around looking at smaller cars and frll in love with the Kicks . The two (sales person Dwain We went to the dealership for service on my Rouge walked around looking at smaller cars and frll in love with the Kicks . The two (sales person Dwain and finance Ashley) made it possible for me to purchase the kicks. Very happy in the way they helped and treated us while we were there. Would recommend These two to everyone that is looking to purchase a new or used car vehicle in the future. More
Great experience Everyone was super helpful in helping me find my new car! Everyone did a great job explaining things to me. Would definitely go back in the future! Everyone was super helpful in helping me find my new car! Everyone did a great job explaining things to me. Would definitely go back in the future! More